Assistant Community Manager

Assistant Community Manager

Sign-On Bonus: $500 paid after 90 days of employment!!

• Assist the Senior/Community Manager in ensuring the property is run in the most efficient and profitable manner possible given existing market conditions consistent with the goals and objectives of the company and property owners, seeking to maximize revenue and minimize expenses while still maintaining the proper level of service and curb appeal.
• Be responsive and receptive to owners’ needs, goals, and objectives.
• Ensure that all physical aspects of the property are at all times fully functional and maintained in an attractive condition through daily visual inspections, property and team walks as necessary.
• Ensure that an adequate number of units are market ready and show ready at all times, including daily or weekly walks to assure readiness and accurate information in Real Page/One Site.
• Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property.
• Participate in marketing efforts at the property, including online advertising, signage, collateral, SEO/PPC campaigns and Internet Listing Services.
• Maintain an excellent customer service relationship by adhering to the highest levels of customer service expectations, ensuring that the team is executing these roles effectively for both internal and external customers.
• Communicate effectively and professionally with staff members.
• Direct efforts to ensure all purchasing and invoicing guidelines are followed.
• Participate in company training classes and meetings as required.
• Operate the company’s software programs and assist staff in using the respective programs for their positions.
• Assist the Senior/Community Manager with management functions and other responsibilities as required, such as posting and collecting rent, facilitating housing certifications, processing lease renewals, and leasing apartments.
• Other tasks or duties as assigned by supervisor.

To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Hold and maintain any and all certifications required to manage the property, which may include affordable, tax credit, property management and other such licenses or designations. Professional accreditations are preferred.

A college degree is preferred but not required. The position requires the ability to read and write English fluently, accurately perform intermediate mathematical functions, and understand and perform all on-site resident management software functions.

A minimum of three (3) years’ experience in residential property management or a related field is required.

The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Work must be on a consistent basis, with overtime and on-call availability when requested. Travel may be required to attend company gatherings near the associate’s home property or in another state, and attendance at certain resident events that are held after hours.

• Assist in the management and motivation of people and the ability to communicate effectively with owners, residents, prospects, agencies, corporate staff, property staff and vendors.
• Strong administrative and organizational skills (managing multiple projects, tasks simultaneously).
• Ability to think rationally during a crisis.
• Strong time management skills and the ability to prioritize wisely.
• Strong customer service orientation.
• Knowledge of on-site maintenance requirements including dealing with vendors and contractors.
• Ability to close a sale.
• Ability to operate and understand personal computer functions and company utilized software packages.

• Must be capable of physically accessing all exterior and interior parts of the property and amenities.

• Basic knowledge of computers.
• Ab…