Field Store Associate

Job Description

The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. The role focuses on engaging customers in the Paint and Pro departments, generating leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising.

The position is located at Lowe’s Store #1151, 8383 Memorial Blvd, Port Arthur, TX 77640. It is a part‑time role working weekdays, afternoons, and weekends, with schedules based on business needs and subject to change.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person by determining needs and presenting appropriate products and services
• Build productive relationships and trust with wholesale and retail customers
• Maintain Pro customer color files
• Tint and mix products to customer specifications as needed
• Maintain adequate store appearance and inventory best practices
• Maintain adequate appearance of the color wall and back stock
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Facilitate in‑person customer connectivity between paint and pro desk
• Provide in‑store Pro Desk paint support for real‑time customer needs, Lowe’s Pro Sales, and paint program execution, including in‑store promotional events

• Promote and represent Sherwin‑Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Assist Sales Representatives in generating sales leads by interacting with customers

• Train Lowe’s associates on product knowledge and application methods
• Complete eLearning modules
• Ensure HR Cloud trainings are up to date and within compliance

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

• High School diploma or GED
• At least one (1) year of experience in a delivery, retail, or customer service position
• Previous work experience selling paint and paint‑related products
• Previous work experience operating tinting and mixing equipment
• Valid, unrestricted Driver’s license
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Benefits include retirement, health care, and well‑being programs, as well as flexibility to enhance personal and professional growth.

Sherwin‑Williams is a proud Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.