Account Manager; DSC - Port Arthur, TX

Port Arthur, TX

Are you passionate about building strong customer relationships and driving value‑based solutions? Do you enjoy collaborating across teams to deliver technical and commercial solutions that support customer success?

We are seeking an Account Manager (DSC) based out of a customer location in the Port Arthur, TX area. You will be responsible for developing and maintaining strategic customer relationships while managing day‑to‑day operations of assigned accounts. You will work closely with internal teams to understand customer requirements, originate sales opportunities, and ensure seamless execution of refinery chemical process solutions that create value for both the customer and the business.

• Building and maintaining long‑term, strategic relationships with customers by understanding their business goals, operational challenges, and chemical process requirements.
• Originating and developing sales opportunities by identifying customer needs and aligning appropriate technical and commercial solutions.
• Collaborating with internal stakeholders, including technicians, account representatives, and technical teams, to drive projects, technical sales initiatives, and innovative customer solutions.
• Managing the day‑to‑day operational aspects of existing refinery chemical process business across assigned customer accounts.
• Delivering business reviews, technical presentations, and performance updates for customers, internal teams, and executive leadership.
• Ensuring effective communication and coordination across teams to support customer satisfaction, operational excellence, and commercial objectives.
• Following established Sales and Service Standards at key customer accounts to ensure quality, safety, and regulatory compliance.
• Building trust through strong interpersonal skills, professionalism, and a customer‑focused approach in all interactions.

• Experience in account management, sales, or customer‑facing roles within industrial, chemical, or refinery environments.
• Ability to understand customer business needs and translate them into value‑based technical and commercial solutions.
• Strong communication, presentation, and interpersonal skills, with the ability to build trusted relationships with customers and internal teams.
• Experience managing multiple stakeholders and coordinating cross‑functional teams to deliver projects and services.
• Solid understanding of sales processes, service standards, and compliance requirements.
• Proactive, organized, and results‑driven approach to managing customer accounts and opportunities.

This role involves regular interaction with customers and internal teams and may include travel to customer sites based on business needs. Shift: Monday - Friday 08:00 AM - 05:00 PM, 100% onsite in Port Arthur, TX.

• Career development and learning programs
• Medical and wellness benefits
• Financial and retirement programs
• Additional voluntary benefits

You will be eligible to participate in company‑sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is:
Sales Experienced Professional - Account Management.

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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