E-Services Loan Sales Consultant

Job Category
:
Lending

Requisition Number
: FULLT
001731

• Full-Time
• On-site

Showing 1 location

Port Arthur, TX 77642, USA

Must be available to work Monday - Friday 8:00am - 5:00pm and rotating Saturdays 10:00am - 3:00pm.

Equal Opportunity Employer Disabled/Veterans

Responsible for consulting with and informing members or prospective members of different loans and credit options, reviewing financial information and building various applications through a variety of channels. Highly motivated and influential with a strong emphasis on sales and results orientation to ensure the credit union maximizes lending and sales opportunities, including loan, deposits, products, etc. Interviews applicants, assembles and evaluates loan applications and explains credit policies.

Makes outbound sales calls from a lead list or leads found oneself. Meets or exceeds assigned production and service level goals that support the credit union strategic objectives of becoming a market leader with regard to member experience and convenience. Ensures members and prospective members are promptly and professionally served. Provides general credit union information and effectively cross-sells credit union products and services.

• Assumes responsibility for effectively consulting members during the loan application process.
• Assumes responsibility for establishing and maintaining effective and professional business relationships.

• Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and management.
• Assumes responsibility for related duties as required or assigned.

Education/Certification:

Equivalent to a two-year business‑related college degree or completion of a specialized course of study at a business or trade school or equivalent experience.

Required Knowledge:

Knowledge of Credit Union loan services, policies and procedures.

Understanding of related legal and regulatory standards and required loan documentation.

Knowledge of consumer and residential lending practices.

Experience

Required:

One to two years of varied office experience preferred.

Minimum one year experience in loan consulting or sales.

Skills/Abilities:

Excellent interviewing, communication, and public relations skills.

Proficient in sales tools and interviewing techniques.

Well organized.

Strong analytical skills and ability to handle multiple tasks.

Good morale and teamwork abilities.

Professional demeanor, speech and attitude.

Self‑motivated.

Ability to operate related computer applications and related business equipment.

Ability to maintain an effective and efficient workflow, as well as attainment of departmental goals.

Good typing skills.

Good organizational and problem‑solving abilities.

Education/Certification:

• None

Preferred Knowledge:

• None

Experience Preferred:

• Two to five years of experience in loan consulting or sales.
• Call Center experience preferred.

Skills/Abilities:

• None

Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Repetitive Motions: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

None: No hazardous or significantly unpleasant conditions (such as in a typical office).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.