Senior Administrative Assistant - Real Estate Services

Charlotte County Real Estate Services division is seeking an organized and customer-focused Senior Administrative Assistant to provide administrative and clerical support to the department leadership and staff. This role serves as a key point of contact for employees, residents, and outside agencies while helping ensure the efficient day-to-day operations of the department.

• Provide administrative support to department leadership and staff.
• Answer phones, greet visitors, and respond to customer inquiries.
• Prepare correspondence, reports, agendas, and meeting materials.
• Maintain calendars, schedules, files, databases, and records.
• Assist with budgeting, purchasing, payroll, timekeeping, and other administrative processes.
• Process payments, purchase requests, and departmental records.
• Coordinate meetings, travel, office supplies, and vendor communications.
• Deliver exceptional customer service and resolve routine questions and concerns.

• High school diploma or equivalent
• Three (3) years of experience in clerical or administrative work, preferably in an office setting

• Knowledge of departmental policies, plans, and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
• Knowledge of modern governmental office practices, procedures, equipment, and standard clerical/administrative support techniques.
• Strong organization and time-management skills.
• Analytical and research skills.
• Skill in effective communication, both orally and in writing.
• Skill in prioritizing and organizing work.
• Skill in the use of office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.
• Ability to deal with multiple tasks simultaneously.
• Ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor.
• Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures.
• Ability to make recommendations and to use resourcefulness and tact in solving new problems.
• Ability to ascertain priorities and meet deadlines and objectives.
• Ability to type/perform data entry proficiently.
• Ability to maintain accurate records and reports.
• Ability to provide internal/external guidance and customer assistance via all forms of communication.
• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to author reports, business correspondence, and procedure manuals.
• Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.

Walking, sitting, hearing, seeing up close, talking, standing, finger movement, repetitive motions. Dependent upon position assignment, may frequently lift up to 25 pounds and occasionally up to 50 pounds.

Work is performed in a relatively safe, and secure work environment.

The position requires no exposure or risk related to physical and/or mental health and safety.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Charlotte County is an affirmative action/ADA/Veterans’ Preference and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.