Analyst, Technology

Job Description

PCN AT

Calendar 250/Hrs 8

Paygrade C - $29.60/hr

Charlotte County Public Schools boasts a competitive compensation package
* for employees. This package includes a robust employee benefits offering with access to plan options for supplemental and options plans. CCPS offers plan members an onsite Wellness Center. The Wellness Center provides no-cost preventative care, low-cost acute care appointments, behavioral health services, and prescription dispensing for select prescriptions at no additional cost!

• At least one of the following is required:
  • Associate's degree from an accredited college or university with a relevant major
  • High school diploma or equivalent and two (2) years of relevant experience
• Five (5) years of experience using enterprise applications
• Willingness to remain current in applicable software certifications and credentials

• Bachelor's Degree from an accredited college or university
• Experience working with technology in an educational setting
• Experience in the use of work order/ticketing systems and use of analytics
• Experience with problem-solving Information Technology issues

* Such alternatives to the above qualifications as the Superintendent may find appropriate.

* Benefits eligibility will be determined and communicated to new hires during the onboarding process.

• Assists with the development, implementation, and improvement of support procedures for the efficient delivery of assigned technology services.
• Monitors, evaluates, and reports on the technology services delivered by assigned personnel or vendors according to service level agreements.
• Communicates with vendor technology support to resolve hardware, software, application, and/or service issues.
• Monitors and analyzes the performance of technology services and initiates necessary corrective action.
• Supports project management of technology services.
• Utilizes current data processing techniques and productivity tools.
• Maintains documentation and compliance with standard practices.
• Provides support in the use of applications as appropriate.
• Ensures adherence to safety practices.
• Follows all relevant policies, procedures, and protocols.
• Performs other job-related functions as assigned.

Charlotte County Public Schools promote Equal Educational and Employment Opportunities.

Employment is contingent upon successful completion of a drug screening, as outlined in our drug-free workplace policy - Charlotte County Public Schools Policy 3124.

Charlotte County Public Schools CONSIDERS VETERAN'S PREFERENCES FOR ALL POSITIONS IN ACCORDANCE WITH Florida Statute. 295.07.