Account Manager

Port Charlotte, FL (Onsite, 5 days a week)

Florida Engineering is an engineering firm that provides innovative solutions for a wide range of industries, including outdoor and aluminum engineering, structural engineering, MEP engineering, site plans and drainage plans, septic system design, milestone inspections and reserve studies & energy calculations. The firm has over 25 engineers in-house and with a legacy spanning more than a century, our team has completed over 185,000 projects and delivered approximately $85 million in client savings through targeted value engineering.

Our goal is to be a valuable resource to every customer, exceeding their engineering needs on budget and ahead of schedule. These attributes have made us one of the fastest-growing engineering firms nationally.

The Account Manager role is a newly added position on our sales team, designed to give key customers a dedicated point of contact and give our sales managers more capacity to focus on new business development.

Today, our sales managers run full cycle sales: prospecting, closing, onboarding, and managing the account long after the sale is made. As those accounts grow, so does the amount of time spent on relationship management, which reduces the time available for prospecting and closing new business. The Account Manager role is structured to address this. Once a customer is onboarded, they will be handed off to an Account Manager who becomes their primary point of contact, responsible for growing the relationship, bringing in new projects, and introducing the customer to other services we offer across our divisions.

This allows our sales managers to focus their time on developing new customer relationships.

This is a true sales role, not just customer support. You will own the growth of your accounts, and your success is measured by how well those relationships grow over time.

• Serve as the primary point of contact for a portfolio of existing customers handed off after onboarding
• Build and grow long-term relationships with assigned accounts, becoming a trusted advisor on their engineering needs
• Identify and bring in new projects from existing customers, and expand the services they use across Florida Engineering's divisions
• Manage day-to-day account communication, respond to customer needs, & resolve issues/concern as they come up
• Work closely with our engineering teams to scope and quote new work for your accounts
• Track account activity, opportunities, and growth in our CRM
• Partner with sales managers on a smooth handoff and transition of newly onboarded customers
• Stay current on Florida Engineering's full range of services so you can spot opportunities to bring more value to your accounts

• 3+ years of professional sales or project management experience in construction, structural engineering, or civil engineering adjacent industries
• A track record of managing and growing client relationships over time
• Strong communication and presentation skills, with the ability to understand and speak to technical engineering services
• Comfortable managing a portfolio of multiple accounts at once and prioritizing across them
• Proficient in CRM software and Microsoft Office
• Able to work onsite in Port Charlotte, FL, 5 days a week

This role offers a base salary (range listed on job posting) PLUS commission tied to the growth of the accounts you manage. You'll be rewarded for expanding relationships and bringing in new work from customers who are already Florida Engineering clients, without the need to prospect or cold call for new business. Someone successful in this role should expect to 2x base salary within 12-24 months.