Sales Support Specialist

Position:
Sales Support Specialist

Location:

Port Coquitlam

Are you highly organized, sales-driven, and passionate about supporting high-performing sales teams? Do you enjoy working with customers, managing accounts, and helping close deals behind the scenes? Join our Sales team and grow your career with Lordco Auto Parts!

Lordco Auto Parts is Canada’s largest independently owned automotive parts retailer, with over 100 locations across Western Canada. Family-owned and operated since 1974, we take pride in supporting our people and promoting from within. Start your sales career with us today!

Why work for Lordco?
Our employees are our family, and we want to make sure they are taken care of. We support the health and well-being of you and your family through quality programs and plans. We want you to feel valued and welcomed within our diverse, inclusive team, and here’s how we do it:

Extended Benefits for You and Your Family

Health, Dental & Vision Care Insurance

Life Insurance, Short-term and Long-term Disability Insurance

Accidental Death & Dismemberment Disability

Education and Savings Plans, RRSP matching

Health and Wellness Program

Employee & Family Assistance Program

Generous Employee Perks and Discounts

Career Development Support & Promote-From-Within Culture

What You’ll Do:

As a Sales Support Specialist, you will play a key role in supporting our Group Sales and Outside Sales teams through account coordination, sales enablement, and customer support initiatives.

Sales Support & Coordination

Coordinate training and detailing schedules for the sales team

Prepare materials, agendas, and logistics for sales team meetings

Support Request for Proposal (RFP) submissions and sales documentation

Assist Sales Managers and Outside Sales Representatives with administrative and account-related tasks

Account & Contract Management

Manage and support Bulk Oil contracts, including setup, renewals, and coordination with internal teams

Assist with Corporate Accounts and Group Sales accounts as required

Maintain accurate customer and account information to support sales activity

E-Commerce & Program Sales Support

Support eCommerce account setup and conversion for sales-driven programs, including:

Car clubs and automotive associations

B2B and B2C employee discount programs

Lordco Racing Program accounts

Ensure correct contact information and account data is captured and maintained

Communicate account registration processes to customers and partners

Troubleshoot and resolve account-related issues in a timely manner

Track and report on sales performance metrics related to assigned accounts and programs

Customer & Sales Enablement

Assist the sales team with customer segmentation and reporting to support sales opportunities

Help identify sales trends within customer groups and accounts

Support trade shows, sales events, and customer-facing initiatives as required

Maintain positive relationships with customers and internal stakeholders

Do You Fit the Part?

Previous experience in sales support, account management, or sales operations preferred

Strong organizational and coordination skills with high attention to detail

Excellent customer service and communication skills (phone, email, and in-person)

Ability to manage multiple priorities in a fast-paced environment

Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)

Comfortable working with eCommerce platforms and CRM/account systems

At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.

Pay range: $65,000 - $75,000, based on experience

Apply now and join our family today!

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