Account Manager - Plumbing

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up‑selling
• Entering orders into the system and closing orders
• Sourcing materials for customers when currently not in stock
• Opening new accounts
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations, and follow‑up on quotes
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
• Working closely with others to ensure customer needs are met
• Travel within the region is required
• Other duties as required

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers, develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Microsoft Office, POS, Email)
• Self‑motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast‑paced work environment

• Minimum grade 12 education required
• Minimum of two years’ sales experience (counter sales, inside sales, or outside sales) required
• Post‑Secondary courses in Plumbing preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public
• Knowledge of the plumbing industry or a background in plumbing products would be considered an asset
• Acceptable Driver's Abstract required
• Valid driver's license is required

• Company paid perks
• Employee and Family Assistance Program (EFAP)
• Profit sharing
• RRSP match
• Paid sick days
• Career growth
• GIVEBACK Program – Volunteer Day
• Personal Milestone Recognition Program
• Perkopolis Partnership
• Safety shoe reimbursement
• Employee Referral Bonus Program
• Employee discounts on in‑store purchases

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

Be the preferred wholesaler by providing superior customer experiences.

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Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

#BG01

$55,000 - $65,000

Education:

• High School Diploma or better in Other