Field Service Operations Leader

Lead field service delivery at Securitas Technology Canada using hands-on leadership, technician coaching, and electronic security expertise. Coordinate safe, efficient customer service.
This Field Operations Leader provides daily direction and support to Service Technicians across field activities. The position coordinates scheduling, inspections, equipment, backlog, billing, and operational reporting. It also reinforces technical standards, safety procedures, quality assurance, and customer-focused execution through coaching and accountability.

Key Responsibilities:

Coach, mentor, and support Service Technicians during daily field activities
Coordinate technician scheduling, service requests, inspections, and customer updates
Manage equipment availability, inventory records, backlog, and inspections
Conduct field audits, ride-alongs, quality inspections, and work validations
Track service tickets, billing, productivity, timecards, and operational reports
Requirements:
DEP or DEC in electronics, security systems, or related technical field
At least five years in electronic security or field installation operations
Hands-on installation, troubleshooting, and commissioning knowledge
Experience coaching, leading, or supervising technicians strongly preferred
Valid driver’s license and ability to travel within the district
Apply your electronic security knowledge, field leadership, and operational coordination to strengthen service delivery at Securitas Technology Canada.