Regional Receptionist

Role

Summary:

The Regional Receptionist is responsible for delivering professional, friendly, and efficient front-desk service to clients and visitors. This includes managing inbound calls, providing general customer support, ensuring optimal office housekeeping standards, and providing administrative support to the Regional Sales Manager.

• Greet and receive clients warmly and professionally.
• Answer incoming calls promptly and courteously.
• Record messages accurately and elevate complaints where required.
• Assist clients by responding to frequently asked questions and verifying profile/ticket information.
• Handle deliveries and ensure secure storage of items.
• Assist with stock-taking when necessary.
• Coordinate with housekeeping staff to ensure cleanliness and compliance with health & safety standards.
• Maintain a consistently neat and presentable office environment.
• Open and close the office daily in accordance with company working hours.
• Assist with preparing documentation required for client sign-ups
• Perform additional administrative tasks as directed by the Regional Sales Manager

• Matric /Grade 12
• Relevant post matric qualification (Advantageous)

• Minimum of 2 years' experience in a customer service or front-facing administrative environment.