Senior Account Manager

Our client is seeking an experienced Senior Account Manager to join the Port Elizabeth team,

· Build and maintain strong long lasting relationships with assigned customer accounts

· Ensure service quality and responsiveness by acting as the primary point of contact for customer needs.

· Drive account retention and growth by increasing wallet share through cross-selling and solution alignment.

· Develop a deep understanding of customer operations and challenges to identify opportunities for the company products and services.

· Collaborate with internal teams, including product marketing, supply chain, and engineering, to deliver tailored solutions and support.

· Monitor account performance, prepare reports, and provide insights to management on growth opportunities and risks.

· Negotiate commercial terms in line with company policies and strategic objectives.

· Stay informed on market trends, competitors, and industry developments to maintain a competitive edge.

· Grade 12

· Relevant tertiary qualification preferred

· Demonstrated success in account management, sales, or business development, preferably in automation or similar sectors.

· Strong commercial acumen with experience managing a diverse portfolio of key accounts.

· Excellent interpersonal, communication, and negotiation skills.

· Ability to work independently and collaboratively across teams.

· Proficiency in CRM systems and reporting tools.

· Valid driver’s licence and willingness to travel extensively within the region as required.