Field Service Technician - Refrigeration Systems

Our client, a renowned provider of industrial and commercial refrigeration solutions, is seeking a dedicated and skilled Field Service Technician to join their expanding team in Port Elizabeth . This is a hands-on role focused on the installation, maintenance, and repair of advanced refrigeration systems. The ideal candidate will possess a strong mechanical aptitude, excellent diagnostic skills, and a commitment to delivering exceptional customer service.

You will be the face of our company in the field, ensuring our clients' critical cooling operations run smoothly and efficiently. This role requires extensive travel within the Eastern Cape region, often involving on-call duties to address urgent service needs. If you are a problem-solver with a passion for mechanical systems and a desire to work in a challenging and rewarding field role, this opportunity is for you.

• Perform installations of new refrigeration units and associated equipment according to manufacturer specifications and safety standards.
• Conduct routine preventive maintenance on refrigeration systems, including cleaning, calibration, and part replacement.
• Diagnose and troubleshoot mechanical and electrical issues with refrigeration units, identifying root causes of malfunctions.
• Repair and replace faulty components, ensuring systems are restored to optimal working condition promptly.
• Respond to emergency service calls, providing on-site support and resolving critical issues to minimize client downtime.
• Interpret technical manuals, blueprints, and schematics to guide installation and repair processes.
• Maintain accurate service records, including work performed, parts used, and time spent, utilizing company-provided reporting tools.
• Adhere strictly to all safety regulations and company policies, ensuring a safe working environment for yourself and others.
• Provide technical guidance and support to clients regarding system operation and maintenance best practices.
• Manage service vehicle inventory and ensure tools and equipment are properly maintained and calibrated.

• Proven experience as a Field Service Technician or similar role, specifically with commercial or industrial refrigeration systems.
• Strong understanding of refrigeration cycles, compressors, condensers, evaporators, and control systems.
• Proficiency in reading and interpreting technical diagrams, blueprints, and schematics.
• Experience with diagnostic tools and equipment used for refrigeration system testing and repair.
• Excellent mechanical and electrical troubleshooting skills.
• Valid driver's license with a clean driving record is essential for travel to client sites in and around Port Elizabeth .
• Ability to work independently, manage time effectively, and prioritize service calls.
• Strong customer service and communication skills, with the ability to explain technical issues clearly to clients.
• Willingness to participate in an on-call rotation schedule, including nights and weekends as needed.
• Formal training or certification in refrigeration and air conditioning (e.g., NTC, "Trade Test") is highly preferred.
• Physical ability to lift heavy equipment, climb ladders, and work in various environmental conditions.

This role offers a competitive base salary, with opportunities for overtime pay and performance-based bonuses. Our client provides a fully equipped service vehicle, fuel card, and a company mobile phone. Comprehensive medical aid and retirement fund contributions are also included. We invest in our employees' growth through ongoing training and opportunities for advancement within the company. Join a supportive team dedicated to excellence in service delivery within the vibrant industrial landscape of Port Elizabeth .