Quality Control Inspector

Job Summary

Quality Control Inspector in the car rental industry plays a vital role in ensuring customer satisfaction by maintaining high standards for vehicles and customer service. They act as the frontline in guaranteeing a positive rental experience. Your responsibilities will include performing quality control inspections on all company-owned and non-pool rental vehicles to guarantee their compliance with Land Transportation Office (LTO) and safety regulations at all times.

• Vehicle Inspection:
  Conduct thorough inspections of vehicles upon return from rental and before being rented out again. This includes:
• Interior:
  Checking for cleanliness, damage, stains, functionality of electronics (radio, navigation, etc.), and missing items.
• Exterior:
  Examining for dents, scratches, damage to lights, tires, and overall condition.
• Mechanical:
  Checking fluid levels, tire pressure, brakes, lights, and basic functionality.
• Documenting all findings accurately and clearly using checklists, forms, and potentially photos.
• Flagging vehicles needing cleaning, repair, or maintenance.
• Maintaining Standards:
  Ensuring vehicles meet the company standards for cleanliness, safety, and functionality.
• Adhering to company policies and procedures regarding vehicle inspection and maintenance.
• Reporting:
  Reporting any damage or mechanical issues to the appropriate department via Damage Report (Fleet Department).
• Maintaining accurate records of vehicle inspections and any identified problems.
• Teamwork:
  Collaborating with other departments (cleaning, maintenance, customer service) to ensure smooth vehicle flow and customer satisfaction.