External Client Care Coordinator

Comfort Keepers is now hiring an External Client Care Coordinator!

We are seeking a compassionate, organized, and driven professional to join our team. In this role, you will be responsible for coordinating in-home care services, building strong client relationships, and supporting caregivers to ensure the highest quality of care.

This is a fast-paced, people-focused position that combines client service, scheduling, and team support.

• Meet with prospective and current clients to assess needs and recommend services
• Build and maintain relationships with clients, families, and referral sources
• Conduct regular client visits to ensure satisfaction and quality care

• Match caregivers with clients based on skills, availability, and care needs
• Manage and adjust schedules to address call-offs, no-shows, and changes in care
• Collaborate with internal team members to ensure seamless service delivery

• Supervise and support a team of caregivers
• Assist with onboarding, training, and performance evaluations
• Address caregiver concerns and provide ongoing coaching

• Maintain accurate client records and documentation
• Ensure compliance with company policies and regulatory requirements
• Participate in on‑call rotation as needed

• High school diploma or GED required;
  Bachelor’s degree preferred
• Previous experience in customer service, healthcare, or sales
• Strong communication, organizational, and problem‑solving skills
• Ability to multitask and work independently in a fast‑paced environment
• Proficiency with Microsoft Office and ability to learn new software systems
• Valid driver’s license and reliable transportation

• Combination of office work and local travel for client visits
• Regular use of phone and computer
• Ability to sit, stand, and walk for extended periods
• Occasional lifting up to 15 pounds

• Competitive pay
• Paid time off;
  Health Benefits
• Supportive team environment
• Opportunities for advancement

• Monday–Friday
• On‑call rotation as required

Join Comfort Keepers and make a meaningful impact in the lives of seniors and their families every day.

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