Licensed Social Worker - Services

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The Client Care Coordinator for the Central City Health (CCH) Supportive Housing Program plays a key role within the Housing Department by coordinating housing and behavioral health service connections for individuals enrolled in supportive housing programs. This position is responsible for facilitating client intakes, conducting eligibility screenings and psychosocial assessments, entering and maintaining accurate data in both the HMIS and EHR systems, and ensuring engagement with services aligned to members’ needs.

The Client Care Coordinator also provides field-based support at Project-Based Voucher (PBV) housing sites and contributes to care coordination, compliance, and grant-related documentation responsible for the accurate and timely completion of all initial certifications, annual recertifications, interim recertifications, and unit transfers in accordance with U.S. Department of Housing and Urban Development (HUD) regulations and program guidelines.

• Conduct initial screenings and psychosocial assessments to determine eligibility for housing and behavioral health services
• Facilitate enrollment and documentation processes in accordance with program and funder requirements
• Provide field-based support and clinical case management to engage clients in housing stabilization and behavioral health services
• Assist clients in navigating care and accessing services such as therapy, primary care, supported employment, and recovery supports
• Maintain regular contact with clients through in-person and remote check-ins
• Complete and update client records in HMIS and EHR systems in a timely and accurate manner
• Document all clinical and case management interactions in accordance with agency, licensing, and compliance standards
• Track service connections, eligibility documents, and follow-ups
• Serve as a point of contact at PBV housing sites to provide support, resolve issues, and collaborate with property management
• Conduct regular visits to housing sites to provide on-site care coordination and follow-up

• Master’s degree in Social Work (MSW) required; must hold current Michigan LMSW licensure.
• Current Michigan Chauffeur’s Driver’s License required;
  Candidates who do not have a chauffeur's license, may still apply but must acquire a chauffeur’s license within 30 days of employment.
• 2 years of experience in housing services, behavioral health, or case management preferred
• Basic Life Support (BLS) certification required.
• Familiarity with HMIS (Homeless Management Information System) and Electronic Health Records (EHR) preferred
• Strong knowledge of housing systems, behavioral health services, and community resources
• Excellent communication, organizational, and documentation skills
• Ability to work independently in the field and as part of a multidisciplinary team
• Must have a valid driver’s license and reliable transportation
• Ability to work independently, maintain confidentiality, and exercise sound judgment
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

If you are interested, please email your resume to