Key Account Sales Application Technician

Position: Key Account Sales Application Technician (IN)
YOUR TASKS:

* Project management:
Assist in preparing basic project plans and status updates, help coordinate communication between internal teams and customers, and support tracking project timelines and identifying potential issues for escalation

* Sales Growth Development:
Assist in executing sales plans for the assigned region, help identify new opportunities with existing and prospective customers, and maintain customer data, reports, quote logs, and documentation.

* Customer Engagement and Application Development:
Participate in customer visits and calls with senior team members, help gather customer requirements and support basic application development, and present simple value-add solutions once trained

* Technical Support Coordination:
Assist in troubleshooting by gathering information, documenting issues, and working with MAPAL technical teams while learning to support the customer experience through guided problem-solving

* Customer Liaison:
Help relay information between customers and engineering/manufacturing teams and support timely follow-up open issues, delivery questions, and basic technical inquiries

* Training and Instruction:
Learn MAPAL tooling applications and gradually assist in providing customer instruction and observe tooling issues on shop floors, document findings, and report to senior team members

* Tooling Issue Resolution:
Address tooling issues on the customer's shop floor, report findings, and recommend changes as needed to improve outcomes and enhance customer satisfaction

YOUR PROFILE:

* Education and Experience:

Associate degree, technical certification, trade school training, or equivalent hands-on experience. 0-2 years of experience in manufacturing, machining, tooling, or technical support

* Work Ethic and Decision-Making:
Self-motivated, with a strong work ethic and the ability to make independent decisions confidently, interest in developing a career in technical sales or key account support

* Organizational

Skills:

Excellent organizational and time management skills, capable of handling multiple tasks efficiently

* Interpersonal and Communication

Skills:

Strong verbal and written communication skills, with the ability to present, persuade, and sell value. Consultative, customer-focused, and solutions-oriented approach

* Creative Problem Solving:
Able to think creatively and develop 'outside-the-box' solutions for client needs and challenges

* Travel Flexibility:
Willingness and ability to travel up to 50% to meet with customers and stakeholders in designated sales regions

* Business Acuity:
Business-minded, with a strong ability to plan and develop strategies while adapting quickly to change in dynamic environments

* Customer Focus and Teamwork:
Customer-centric, with proven ability to work cooperatively in a team environment and maintain strong client relationships

* Project Management and Training:
Demonstrated experience in project management, product presentations, and delivering training to both employees and customers. Ability to adapt to evolving business needs and industry developments

WE

OFFER:

* Market competitive salary

* Benefit eligibility and vesting that start on your 1st day with us! (medical, vision, dental, std, ltd, 401k)

* Opportunities for career development

* Training here and abroad

* Tuition reimbursement

* Wellness programs

We look forward to receiving your online application in our Career Portal.

Telephone:  |

MAPAL Inc. | Port Huron, MI

Apply in our Career Portal.

MAPAL Dr. Kress KG

UNSERE BENEFITS - IHRE VORTEILE

* Coaching

* Beteiligung durch Mitarbeiter:innen

* Parkplatz

* Weiterbildungsförderung

* Loyalität

* Absicherung

* Wasserspender

* Internet- und Intranetnutzung

* Mobiles Arbeiten möglich

* Alle verfügbaren Benefits der MAPAL Standorte, sind unter  aufgelistet.