Service Desk Manager: Lead IT Support & Team Excellence
Job in
Port Huron, St. Clair County, Michigan, 48061, USA
Listed on 2026-07-18
Listing for:
Catholic Financial Life
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Catholic Financial Life is seeking a Service Desk Support Manager to lead the technical support team, ensuring high-quality service for employees and sales agents both on-site and remotely. You will guide incident resolution, drive process improvements, and collaborate with IT teams to maintain performance across hardware, software, and network systems.
The role emphasizes leadership, deep troubleshooting skills, and the ability to manage multiple priorities under pressure to minimize disruption
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