Stockroom Operations Supervisor

Salary

Pay Range: $18.10 – $23.10 per hour. Pay starts at $18.10.

In this role, you will be the expert in store operational processes. You will supervise store operations, work alongside, and lead associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop, and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.

• Execute sound operational processes including freight unload, receiving, processing product, stockroom management, and omni‑channel fulfillment.
• Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices.
• Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom, and directing floor replenishment as necessary based on sell‑through and seasonal changes.
• Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards, and how to leverage Kohl’s tools and resources.
• Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards.

• Lead with integrity, honesty, and foster teamwork in an engaged and inclusive culture.
• Exercising good judgment; taking appropriate partners as needed.
• Model, guide, and provide direction to associates.
• Demonstrate and coach a customer‑service mindset, including customer‑service philosophies, anticipating customer needs, and satisfactorily resolving issues.
• Support strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
• Prevent loss by educating associates, monitoring daily store activity, and product protection standards, and partnering with Loss Prevention.
• Monitor and adjust resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty.
• Use key performance indicators (KPIs) to make informed business decisions that drive overall store results.
• Accomplish multiple tasks within established time frames.
• Train, monitor, and reinforce company policies, procedures, standards, and guidelines.
• Maintain adherence to company safety policies for the safety of all associates and customers.

• Open and close store processes.
• Provide direction to associates.

• Must be at least 18 years of age or older.
• Experience supervising teams or associates, including responsibility for coaching to achieve daily goals.
• Strong verbal and written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred: 2 years of experience in retail or a similar industry.

• Ability to perform the accountabilities listed in the “What You’ll Do” section.
• Ability to satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

• Must be able to lift up to 50 lbs frequently and occasionally over 50 lbs with a two‑person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull on a frequent basis.
• Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to comply with health and safety standards.