Air & Ocean Specialist, Senior

Air & Ocean Specialist, Senior

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services.

Buckland strives to provide customized services in a memorable way.

Buckland is looking for an Air & Ocean Specialist, Senior.

This position is responsible for coordinating the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and control all entry/entry summary preparation to ensure shipments are entered in accordance with the US Federal Code of Regulations.

What we can offer you:

• Competitive salary, benefits package, and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for:

• Providing the highest level of customer service to clients.
• Responsible for all Import of Air & Ocean shipments by working with forwarders on a daily basis and ensuring POD is supplied.
• Expediting and tracing as required.
• Determination of profit levels and billing.
• Processing required customs documentation.
• Development, implementation, and maintenance of department processes.
• Above average written and verbal communication skills.
• Showcasing your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Identifying potential challenges/risks and solving problems efficiently or working with Leaders for a solution.
• Fostering a fast-paced culture leading by example in terms of accountability and continuous improvement within the team.
• Effectively prioritizing and managing the team multiple and personal tasks to meet KPIs and deadlines.
• Providing the highest level of customer service by leading and mentoring, fostering a positive and productive work environment and resolving escalated issues as needed.

What we need from you:

• High school diploma or equivalent.
• Minimum three years of relevant work experience.
• Intermediate MS Office experience.
• Strong verbal and written communication skills.
• Excellent problem solving and decision-making skills.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other office locations in CAD/USA/MEX.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.