Teller - Float

About the Role

As the first point of contact for most clients, the Teller plays a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Float Manager, various Branch Managers and Assistant Branch Managers, the Teller – Float role's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations.

The Teller – Float role is also responsible for traveling within a geographic area to cover branches that need staffing support. The teller performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Responsibilities include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, and the following daily tasks that maintain branch integrity:

• Use double custody in balancing the ATM
• Process night drop deposits
• Balance negotiable instruments
• Process returned mail
• Balance credit card machine
  
  Update lobby rate sheets and brochures
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds
• Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards
• Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes
• Discuss and uncover customers financial needs to identify and offer appropriate products and services
• Support referral goals for the branch by focusing on and identifying basic bank products to refer to the appropriate business partner

• High School Diploma or GED (required)
• 1 year of previous banking or customer service experience (preferred)
• Bilingual preferred
• Ability to learn and comply with all Bank policies, procedures, and systems
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions
• Willingness to build relationships with clients and other bank associates

$20.00 to $22.00 per hour, plus potential performance‑based incentive compensation.

Fully onsite at: 228 Bravo Terrace, Port Orchard, WA 98367.

• Comprehensive healthcare coverage (medical, dental, vision)
• 401(k) retirement savings plan with employer match for qualifying contributions
• Employee assistance program
• Life insurance
• Disability insurance
• Tuition assistance
• Mental health resources
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Access to an online discount marketplace
• Paid vacation, sick days, volunteer days, and holidays

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristic. If you require an accommodation to complete the application or interview(s), please let us know by email: