Crisis Program Supervisor

Position: CRISIS PROGRAM SUPERVISOR
Salary: $96,467.18 - $ Annually
Location : Port Orchard, WA
Job Type: Full Time (40 hrs/wk)
Department: Human Services
Opening Date: 06/27/2025
Closing Date: Continuous
FLSA: Exempt
Bargaining Unit: NON

OVERVIEW
Kitsap County Department of Human Services and Salish Behavioral Health

Kitsap County Salish Behavioral Health Administrative Services Organization (SBH-ASO) is seeking a Crisis Programs Supervisor to provide coordination and oversight of behavioral health crisis programming, including involuntary treatment act services, within the Salish Region.

Our new team member will be responsible for engaging treatment agencies, communities, and stakeholders in crisis program development, evaluation, and improvement. You will be a liaison for the civil legal system and court coordinator in relation to involuntary treatment and serve as the liaison between SBH-ASO, community partners, and treatment agencies.

The successful candidate will have knowledge of Washington State behavioral health regulations and behavioral health crisis best practices, and behavioral health diagnosis and treatment. Must have experience with program development and implementation and the ability to administer plans based on identified community priorities.

The SBH-ASO was formed through an Interlocal Agreement between Kitsap, Jefferson, and Clallam County. This consortium of counties provides planning, contracting, and administration for the regional crisis system and limited behavioral health programs and services to low income/uninsured individuals in the three-county region. Kitsap County serves as the Administrative Entity for SBH-ASO. The SBH-ASO Division of the Human Services Department administers an annual operating budget in excess of $17 million, including State Funding, Federal Grants, and Apple Health Medicaid.

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QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS

REQUIRED EDUCATION AND EXPERIENCE:

• Master's in the social sciences or closely related field and
• Four years of behavioral health experience, with at least one year crisis related program experience
• One year of lead or supervisory experience

PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS:

• Experience as Designated Mental Health Professional (DMHP) or Designated Crisis Responder (DCR), preferred
• Active licensure in one of the following areas:
  Mental Health Counselor (LMHC), Marriage and Family Therapist (LMFT), or Social Work (LICSW)

If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment.

Criminal Conviction Standards:

• The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting.
• Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position:

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT
(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.)

• The duties in this position are performed in an office setting utilizing standard office equipment.
• Travel will be required for offsite meetings with local, regional, and statewide groups as needed.

ILLUSTRATIVE EXAMPLE OF DUTIES

In this role, you will have the opportunity to:

• Engage providers, communities and stakeholders incrisisprogram development, evaluation and improvement.
• Serve as a liaison for provider agencies and subcontractors, providing technical assistance, consultation and training in crisis related protocols.
• Coordinate with system partners related to statutory changes to involuntary treatment act and provides technical assistance to ensure partner understanding and implementation.
• Participate in the resolution of sensitive or complex inquiries, problems, complaints, or emergencies affecting the availability or quality of behavioral health services.
• Conduct Utilization Management Reviews
• Address over and under-utilization through clinical consultation with providers and through review of utilization management data.
• Represent the SBH-ASO in local, regional, and statewide meetings as needed.
• Direct on-going comprehensive needs assessment, audits, and program evaluation.
• Audit program for compliance with federal, state, and SBH-ASO requirements.
• Analyze program for effectiveness and recommend improvements to existing services and system operations.
• Provide planning leadership and direction and develop short and long-range plans, goals, and objectives for the behavioral health system.
• Work with provider agencies, consumers, and other…