Energy Intake Specialist Job Port Orchard area,Washington USA,Social Work

Here is a great opportunity to be the face of the Kitsap Community Resources Energy Department and work directly with Kitsap County residents in need of energy assistance. The Energy Assistance program assists income-eligible renters and homeowners by providing financial assistance to pay their electric, natural gas, oil, propane, and wood. You can go home knowing you helped members of the Kitsap County community!

KCR offers comprehensive benefits including paid time off for vacation, sick days, and holidays, along with 100% employer-paid medical, dental, vision, life, and disability coverage for employees. In addition, we provide a 6.5% employer contribution to 401K after the first year, plus access to employee assistance, wellness initiatives, and professional growth and development training programs.

Job Title: Energy Intake Specialist
Department: Energy
Fixed Hourly Wage: $23.37
Position Type: Full Time, Non-Exempt, Monday
- Friday
Direct Supervisor: Energy Manager
Work Environment: In person, office setting. Meets with employees and clients.

Location:

Primary work location is at KCR's Port Orchard site. The first few weeks of training will be held at KCR's 845 Bremerton office.

Job Summary

This position works directly with individuals seeking assistance with their energy bills. Primary responsibilities include assessing client needs for eligibility, screening for PSE HELP, CASCADE NATURAL GAS programs, and LIHEAP. Processing client applications, identifying resources within the agency and community, and responding to all phone and email inquiries in a timely manner. This position provides crisis intervention for a high volume of clients on a daily basis, and will require de-escalation skills and conflict management when necessary.

KCR Mission, Vision, & Core Values

Mission:
Kitsap Community Resources (KCR) is a nonprofit, private, social services agency. We are committed to creating hope and opportunity for all low-income Kitsap County residents by providing resources that promote self-sufficiency and stability.

Vision:
We exist with a clear vision of creating a community where everyone has an opportunity to thrive.

Core Values:
Kitsap Community Resources core values are a vital part of each position, and employees are expected to uphold them to the fullest.

Integrity – taking care to honor our commitments in an ethical manner
Compassion – genuinely empathizing with those we serve
Excellence – demonstrating a high level of performance in all we do
Diversity – showing honor and respect to all individuals we serve
Collaboration – so we seek out partnership opportunities
Teamwork – supporting our employees and partners as we fulfill our mission

Job Requirements

Qualifications:

Required

Education:

High school diploma or GED plus 2 years in social services or related field.

Preferred Education:

Pertinent experience may be substituted year for year for education

Bi-lingual Spanish or other language a plus

Energy work experience or work experience in a related field that demonstrates the ability to perform the essential functions of the position.

Ability to pass State and/or Federal Background Checks as determined by position (prior to hire date).

Knowledge, Skills, and Abilities:

Must demonstrate recognition and compassion for low-income peoples.

Pays attention to detail and accuracy

Demonstrates articulate written and verbal communication

Has basic math skills and is able to use a 10-key calculator or regular calculator

Must have organizational skills

Has competent computer skills and proficiency in Microsoft Office Suite

Collaborates with other staff members to reach program goals

Has aptitude for making accurate assessments of client needs

Able to handle stress of working with clients in crisis

Understands de-escalation and conflict resolution techniques

Demonstrates ability to interact directly with low-income households and community partners

Understands the socio-economic problems and needs of low-income populations

License(s) and/or

Certifications:

Valid Washington State Driver’s License. To operate company vehicles and/or utilize other vehicles for company business

Ability to obtain proof of insurability for operating an…