Customer Service Experts
Listed on 2026-09-12
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, Call Center / Support
Alliance One is a subsidiary of Teleperformance, a global leader in contact center management. We are hiring a Customer Service Expert at our Port St. Lucie location.
Job SummaryThe Customer Service Expert will receive incoming calls from patients, address account issues, negotiate payment solutions, and assist with transactions. The role requires creative problem solving while adhering to client and company guidelines and providing accurate information.
Responsibilities- Handle inbound calls from patients regarding account issues and payment options.
- Negotiate and finalize payment arrangements and transaction assistance.
- Provide accurate information and follow client/company guidelines.
- Maintain professionalism and effective communication on the phone.
- Assist with electronic transactions and data entry while multitasking.
- Prior customer service experience; call center experience considered a plus.
- Spanish and English bilingual preferred.
- Excellent verbal communication skills with a professional phone presence.
- Strong desire to achieve goals and meet targets.
- Basic computer proficiency and ability to multitask while talking and typing.
- Openness to working with a diverse customer base and teamwork.
- Onsite position in Port St. Lucie, FL 34952.
- Training: 1 week Monday‑Friday 9am‑5:30pm.
- Shifts 11:30am‑11pm, 7 days a week.
- Base pay: $17.00 per hour.
- Bilingual pay: $17.50 per hour.
- Health Insurance (Medical/Dental/Vision), HSA/FSA plans.
- Paid Time Off, Employee Assistance Program (EAP), 401(k) after 90 days.
- Other benefits starting from hire date (health benefits effective first of month following hire date).
Alliance One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Alliance One is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, please email
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).