Application Analyst – Student Information Systems

Indian River State College is seeking a dynamic and experienced Ellucian Banner Subject Matter Expert to help power the systems that support student success across our institution. This role is ideal for a strategic thinker and hands‑on problem solver who understands Banner inside and out — and who is passionate about using technology to improve processes, data integrity, and the overall student experience.

As a key member of our team, you will serve as the go‑to expert for Ellucian Banner, partnering with cross‑functional departments to optimize system performance, enhance workflows, and ensure accurate reporting and compliance. Your expertise will directly impact how we serve students, faculty, and staff across the College.

If you are an Ellucian Banner expert who thrives in a mission‑driven, people‑centered environment, we invite you to bring your knowledge and leadership to The River.

Indian River State College is a leading public institution located on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs.

At The River, we believe every student’s and employee’s story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace that’s supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real‑world success. Programs like the Promise Program open doors by providing eligible students with tuition‑free access, ensuring every learner has the opportunity to thrive.

When you join Indian River State College, you become part of a forward‑thinking and supportive community where your work truly matters. Your role is more than a job; it’s an opportunity to shape the future, uplift students, and be part of a mission‑driven college that is changing lives every day.

At Indian River State College, we value the well‑being and professional growth of our employees. Our comprehensive benefits package includes:

• Health & Wellness:
  Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).
• Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.
• Retirement Security:
  Participation in the Florida Retirement System (FRS), plus tax‑deferred annuities and Roth 403(b) options.
• Time for You:
  Generous paid vacation, personal, and sick leave to support work‑life balance.
• Perks & Discounts:
  Reduced rates on services and tickets to local attractions.
• Growth & Development:
  Professional development programs, leadership training, and opportunities to advance your career.

Under general guidelines, this position supports Indian River State College’s student information systems ERP. Key responsibilities focus on partnering with functional users such as Registrar, Admissions, Financial Aid, and Academic Advising to improve processes, troubleshoot and resolve issues, and maximize the capabilities of Student system modules.

• Serve as the primary liaison between Information Technology and functional departments, ensuring effective communication and translating user‑reported issues into actionable technical solutions or configuration updates.
• Work closely with admissions, Registrar, Financial Aid, and Academic advising to understand operational needs and align system functionality with institutional objectives.
• Evaluate current workflows and recommend process improvements that optimize system capabilities and enhance ERP efficiency.
• Support testing and validation of new features, upgrades, and patches, while monitoring data integrity and assisting with audits or cleanup activities.
• Develop and maintain user guides, documentation and training materials; conduct workshops to promote system proficiency…