Intermediate Epic Ambulatory Clinical Analyst

Benefits

• Benefits from Day One:
  Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well‑being Resources
• Mental Health Resources and Support
• Pet Benefits

Full time

Shift: Day (United States of America)

Location: 900 HOPE WAY, ALTAMONTE SPRINGS, FL 32714

Actively participates in project, team, departmental, and other meetings, reporting status updates, accomplishments, tasks, and barriers to the manager. Designs, builds, and configures within assigned Epic system modules and supporting third‑party applications. Develops and maintains collaborative relationships with all stakeholders, capturing business and technical requirements. Assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to new solutions or functionality.

Develops test scripts and materials for end‑to‑end workflow testing, performs unit, system, and integration testing, and documents outcomes. Remains current on industry trends and vendor/application/system updates, ensuring software modifications/upgrades work according to Epic specifications. Follows departmental standards for software configuration control, quality assurance, and version releases, providing documentation and training on system upgrades and new releases. Troubleshoots issues or system deficiencies, initiates escalation procedures, and provides recommendations for resolution.

Participates in multiple cross‑functional projects, utilizing project planning and coordination procedures, tools, and lean methodologies. Provides guidance and acts as a resource for other analysts, project managers, and consultants. Provides on‑call support in a 24/7 production systems environment, acting as the primary support contact for the application’s end‑users. Other duties as assigned.

• Advanced knowledge of Microsoft suite of products [Required]
• EMR application/implementation experience [Required]
• Demonstrated creative problem‑solving approach and strong analytical skills [Required]
• Must have strong written and verbal communication skills [Required]
• Work with minimal guidance [Required]
• Rapid learner [Required]Knowledge of clinical/technical workflow [Preferred]

• Associate [Required]
• Bachelor’s [Preferred]

• Associate’s in Business or a healthcare related field [Required]

• 3+ in communicating complex technical concepts to a non‑technical audience [Required]
• 5+ in clinical or technical work [Preferred]

• Epic Care Ambulatory Certification [Highly Preferred]

Physical Requirements -

$66,170.74 - $

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at

This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.