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Customer-Focused IT Help Desk Pro (Tier I/II
Job in
Port Saint Lucie, St. Lucie County, Florida, 34592, USA
Listed on 2026-08-01
Listing for:
Booz Allen Hamilton
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Booz Allen Hamilton in Florida seeks a customer-focused IT Help Desk professional to deliver Tier I/II support for internal and external partners. You will manage tickets, provide timely updates, and resolve issues to customers' satisfaction, while educating users on policies and best practices.
Ideal candidates bring experience across Windows, macOS, and cloud tools, with ITIL and Agile knowledge, and a relevant degree or equivalent work history.
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