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Mission-Critical IT Help Desk Technician
Job in
Port Saint Lucie, St. Lucie County, Florida, 34592, USA
Listed on 2026-08-02
Listing for:
Phase2 Technology
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Booz Allen is seeking a Help Desk Specialist to provide Tier I and II support for internal and external partners, managing tickets within SLA and updating notes daily to ensure satisfactory resolutions.
You will work with Windows, macOS, and cloud tools, applying ITIL and Agile practices while collaborating across teams. A minimum HS diploma with 3+ years’ experience (or a Bachelor’s in IT/IS/CS/Cybersecurity with 1+ year) is required.
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