Lead IT Service Desk Analyst; Tier II
Listed on 2026-09-22
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IT/Tech
IT Support, HelpDesk/Support
Advent Health is seeking a Service Desk Tier II lead in Florida to oversee daily operations, monitor KPIs, and drive timely incident resolution. You will provide advanced support for Office 365, AD, Citrix, and more, while guiding colleagues and maintaining high customer satisfaction.
The role requires 2+ years in service desk roles and relevant certifications; a strong tilt toward process improvements and knowledge base creation is expected. Monday–Friday, day shift, on-site in Altamonte Springs.
We have an opening for a Lead IT Service Desk Analyst (Tier II) in FL, United States within IT & Technology.
This role, Lead IT Service Desk Analyst (Tier II) at Advent Health, could be your next opportunity.
Are you ready to take on the Lead IT Service Desk Analyst (Tier II) role at Advent Health?
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