Family Support Manager - Central East Florida St. Lucie
Listed on 2026-08-02
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Social Work
Family Advocacy & Support Services, Child Development/Support, Youth Development
* APPLICANTS FOR THIS POSITION MUST LIVE IN ST. LUCIE COUNTY* OVERVIEW
The Better Together team seeks a Family Support Manager to manage and directly support families in crisis through our Better Families Program in Brevard, Indian River, Martin, Okeechobee, Palm Beach, Seminole, and St. Lucie counties. He or she will direct all aspects of family support needs including evaluating the situation, matching families to approved volunteer host families, facilitating intakes, developing life goals and plans, and working with and advising host and/or mentor families to achieve successful reunification.
An ideal candidate will have a Human Service-related degree and a Masters in Social Work or equivalent experience working with vulnerable children and families. They should feel called to help children and families in crisis and share our passion for keeping children out of foster care and families together. They should have demonstrated skills in leadership, communication, organization, networking, coaching/training, and motivating volunteers and the community.
He or she will be a self-starter who is comfortable working remotely with minimal supervision, has a demonstrated ability to analyze problems and find creative solutions, and thrives when challenged.
The people who consistently succeed at Better Together are those whose actions and behavior reflect our five core values. If you adhere to these values and answer “yes” to each of these questions, you may be a fit.
- Are you a self-starter who is able to take initiative in order to complete a task?
- Do you often seek opportunities for professional growth?
- Do you often go out of your way to help others?
- Have you written a thank-you card in the last 30 days?
- Are you a positive person who is more focused on opportunities instead of obstacles?
- Do people often say you are a good listener?
- Do you make decisions based on what’s best for others over yourself?
- Do you often find yourself looking for ways to make others feel empowered, important and appreciated?
- Are you comfortable creating your own structure for work, such as setting work hours, your own priorities, and creating clarity and a work plan from a broad goal?
- Do you tend to be the one who initiates conversations with colleagues, rather than waiting for them to come to you?
- Do you often set yourself audacious goals?
- Do you wholeheartedly agree with our principles, which include that people’s lives are made better through work and that we can and will end the foster care crisis?
Be prepared to have very candid conversations about these values in our interview process.
ROLES AND RESPONSIBILITIESThe Family Support Manager is responsible for making decisions and taking actions appropriate to ensure that every child has a permanent home that provides physical and emotional safety. To ensure this occurs, Family Support Manager position has three main areas of focus:
Assessment and Evaluation
- Assess the needs and strengths of the parents, children, and volunteer families in order to make recommendations regarding the temporary and permanent placement of at-risk children.
- Reach agreement with volunteer families on their strengths and interests in mentoring families seeking support, including hosting at-risk children.
- Evaluate the needs for behavior changes and services required by families seeking support and make recommendations and take actions based on your independent assessment of the situation
Matching and Support Plan Development
- Collaborate with other BT Regional Staff to match volunteer support families with families seeking support.
- Develop an individualized Support Plan based on your assessment of the characteristics, strengths, and needs of both the volunteer helper families and help-seeking families.
- Take appropriate actions to reach consensus with both families regarding the Support Plan and the general path forward for all parties.
Mentoring and Coaching
- Provide ongoing mentorship and coaching to both volunteer and…
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