Receptionist, Administrative​/Clerical

About Us

Company Overview

Unified Door & Hardware Group (UDHG) is a premier provider of commercial door, frame, and architectural hardware solutions serving customers across North America. UDHG supports a wide range of construction and architectural projects, delivering specialized expertise, professional installation, and reliable service to commercial, institutional, and multi-family markets.

As part of Foundation Building Materials (FBM), a leading construction materials distribution company, UDHG operates within a broader organization that combines scale, specialty expertise, and a customer-first mindset. Together, FBM and UDHG’s 8,000+ team members are committed to operational excellence, innovation, and employee development. Following the recent acquisition of FBM by Lowe’s, the organization continues to invest in strong, forward-thinking talent to support national growth, enhance customer experience, and drive long-term success across both businesses.

Position Overview

At Unified Door & Hardware Group (UDHG),the Receptionist will play a crucial role as the first point of contact for visitors, clients, and employees. This position is responsible for front desk operations, providing excellent customer service, and ensuring a welcoming environment. The Receptionist handles a variety of administrative tasks including answering phones, directing inquiries, scheduling appointments, mail receipt / distribution, and maintaining the reception area.

This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Front Desk Management

• Greet and welcome visitors in a friendly and professional manner – either by phone or in person
• Answer and direct incoming phone calls to the appropriate departments or branches
• Notify team members of visitor arrivals and ensure prompt attention
• Maintain the reception area’s cleanliness and tidiness
• Oversee sign-in sheets and ensure visitors follow check-in procedures

Administrative Support

• Manage conference room calendars and guest security badges
• Support administrative tasks such as photocopying, filing, and scheduling meetings
• Assist with office supply management, including ordering and inventory control
• Restock the breakrooms with general supplies, snacks and beverages, as needed
• Provide general information and assistance to guests, maintaining updated directories

Communication and Coordination

• Manage conference room calendars and guest security badges
• Support administrative tasks such as photocopying, filing, and scheduling meetings
• Assist with office supply management, including ordering and inventory control
• Restock the breakrooms with general supplies, snacks and beverages, as needed
• Provide general information and assistance to guests, maintaining updated directories

Safety and Security

• Manage conference room calendars and guest security badges
• Support administrative tasks such as photocopying, filing, and scheduling meetings
• Assist with office supply management, including ordering and inventory control
• Restock the breakrooms with general supplies, snacks and beverages, as needed
• Provide general information and assistance to guests, maintaining updated directories

Safety and Security

• Manage conference room calendars and guest security badges

Qualifications

• Previous experience in a receptionist, administrative, or customer service preferred
• Familiarity with office management procedures and basic accounting principles is a plus
• Excellent verbal and written communication skills. Bilingual capabilities (Spanish) preferred
• Strong interpersonal skills with a customer-oriented attitude
• Ability to multitask and manage time effectively in a fast-paced environment
• Strong organizational skills with keen attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, scanners)
• Professional demeanor and positive attitude
• Ability to work independently and as part of a team
• High level of integrity, reliability, and confidentiality
• Ability to remain calm and efficient under pressure
• High school diploma or equivalent…