Transit Superintendent

Full
- Time Exempt Position
Starting Pay Range: $36.63- $39.68

Job Summary
The Transit Superintendent oversees the contracted operations of the Ozaukee County Shared Ride Taxi (SRT) and any other transit related services, and works with local Community groups as Users of the Shared Ride Taxi system.

Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.

20% Contract and Department Management:
Ensures contracted providers are compliant with county, federal, and state procedures and regulations. Reviews reports and metrics. Reviews expenses. Resolves conflicts. Develops and implements transit policies and procedures. Manages Agency accounts and Riders, including the

15% Agency Account Management:
Manages Agency accounts and Clients, including the coordination of account set-up, funding of Rider accounts, and invoicing or crediting to Agency accounts. Provides updates to Agencies with low balance notifications or funding requests from Riders.

15% Budget Management:
Creates annual department budget and presents to oversight committees. Approves invoices for payment. Follows up on invoice disputes. Tracks departmental expenses and revenues. Processes payments.

10% Grant Management:
Creates reports to the Federal Transit Administration (FTA) and to WisDOT performance metrics. Plans and applies for grant applications for operations and capital projects. Reviews all grant related expenses. Responds to audits and periodic reviews. Creates and manages internal databases to track grant data.

10% Project Management:
Implements transit related projects identified in Ozaukee County's strategic planning document. Leads transit related projects; assembles work groups to accomplish goals. Establishes and maintains effective working relationships with partner agencies, social service organizations, educational institutions, and employers participating in fare assistance programs for riders.

10% Procurement:
Manages all procurement activities for Transit Services, from draft to contract award to product/service delivery and payment. Ensures procurements are compliant with all federal and state regulations.

10% Marketing:
Creates marketing campaigns for county transit services. Creates marketing materials for print and digital. Contracts out work as necessary. Works directly with external media outlets to place ads and print materials. Updates websites and social media accounts.

5% Transit Planning:
Assesses effectiveness of transit services. Works with SEWRPC to develop transit services that align with local and regional transit goals. Proposes solutions to committees.

5% Vehicle & Building Maintenance/Inventory:
Oversees vehicle maintenance performance of Highway Department. Oversees taxi contractor vehicle incidents & accidents to ensure resolution & repair. Oversees transit building preventive maintenance schedule. Maintains inventory of vehicles and other transit related equipment.

Supervision Exercised

None.

Minimum Education Qualifications

Education and/or Experience Requirements:

• Bachelor's degree.
• Multiple years of experience in Government/Public Agency operations, Budgeting, Policy & Grant applications and/or Procurement of Vehicles and/or Services.

Licenses, Certifications, and Other Requirements:
None.

Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.

• Working knowledge of procurement laws and experience with coordinating bidding process.
• Ability to plan, organize, and coordinate complex and diverse phases of public works projects and programs.
• Ability to compose correspondence, reports, and maintain records.
• Working knowledge of governmental organization and budgetary procedures.
• Knowledge of federal, state, and town bylaws.
• Ability to supervise and direct the work of others.
• Ability to establish and maintain effective working relationships with other public officials, contractors, engineers, architects, lawyers and the general public.
• Ability to be firm, tactful, courteous and use good judgment.
• Possession of high professional standards, integrity and honesty.

In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Physical Requirements

• Sitting for long periods of time.
• Infrequent periods of walking, standing, and climbing,
• Infrequent periods of crouching; squatting, kneeling, and bending.

Work Environment

• Work is performed predominately in an office setting, occasionally in an outdoor setting.
• Frequent stressful situations with irritated or agitated…