Sales​/Restaurant Associate

KEY

DUTIES AND RESPONSIBILITIES:

• Provides prompt, courteous customer service by discovering guest’s needs.
• Reacts and reports to customer complaints tactfully and promptly.
• Employee must handle liquids, and certain cleaning solvents.
• Assists in maintaining proper inventory levels and audits.
• Maintains knowledge of all products offerings and promotions.
• Completes all required paperwork accurately (vendor invoices, job assignment sheets, etc.)
• Performs other duties as assigned.
• Rings up all sales on cash register, or point-of-sale equipment properly and accurately.
• Using suggestive selling techniques.
• Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
• Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers.
• Ensures proper cash handling procedures and policies are followed.
• Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
• Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
• Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
• Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
• Adheres to company policies when related to safety and security.
• Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
• Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
• Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, etc.)
• Complies with all food safety behaviors including proper handling procedures, temperature requirements, and established sanitary standards.
• Receives products from vendors, following correct procedures.
• Assist management in vendor check-in.
• Maintains merchandise including proper rotation, storage, stocking, and pricing promptly/accurately.
• Maintains a professional appearance in accordance with company uniform and personal appearance policy.

• High School/GED YEARS OF RELEVANT
  
  WORK EXPERIENCE:
  
  1+ years.

• YEARS OF MANAGEMENT
  
  EXPERIENCE:
  
  NA

• Maintains current food handlers or food safety certification.

• Demonstrates sales and customer services skills.
• Ability to read and interpret documents such instructions and manuals.
• Ability to write routine reports and to speak effectively before customers and employees.
• Strong mathematics ability.
• Ability to exercise sound judgment and work with minimum supervision.
• Ability to perform basic computer skills.
• Frequent walking and standing with occasional reaching, stooping, and sitting, kneeling, crouching, squatting and climbing, including climbing ladders.
• Ability to perform repeated bending, standing, reaching, pushing and pulling.
• Ability to bend at the waist with some twisting.
• Occasional lifting, carrying, pushing and pulling of up to 50 pounds.
• The ability to multi-task.
• Ability to grasp, reach, and manipulate objects with hands all day.
• This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday.
• Reliable transportation for scheduled shifts.
• Must be authorized to work in the United States.
• Must meet the minimum age requirements as defined per company policy.
• Committed…