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Customer Service Rep

Digital Member Experience Specialist

Job in Portage, Kalamazoo County, Michigan, 49002, USA
Listing for: Ignitecreditunion
Full Time position
Listed on 2026-03-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A community-focused financial institution is seeking a Digital Member Specialist in Portage, MI. In this role, you'll assist members through phone, email, and video, ensuring seamless digital engagement. Responsibilities include processing transactions and recommending products to enhance financial well-being. The position requires strong communication skills and a customer service background. Benefits include medical coverage, wellness reimbursement, and a supportive work environment that promotes professional growth.
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