Customer Service Representative

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Support Representative to work at a premier manufacturing client in Portage, MI. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Salary/Pay Rate/Compensation: $21.00 per hour

Shift: 1st

• Competitive pay rate of $21.00 per hour

• Opportunity to work with a leading organization in the manufacturing industry

• Positive and supportive workplace culture

• Commitment to safety and compliance with consumer laws

• Enhance your professional skills in customer service and communication

• Providing customer services relating to sales, sales promotions, installations, and communications

• Ensuring strong customer relations and resolving claims and complaints fairly and effectively

• Developing organization-wide initiatives to proactively inform and educate customers

• Creating improvement plans based on customer survey feedback

• Following clearly defined procedures and guidelines to ensure quality service

• Have a minimum of 2 or more years of experience in customer service or a related field

• Possess knowledge acquired through experience, specialized education, or training

• Can follow well-defined work routines and procedures

• Demonstrate excellent communication and problem-solving skills

• Are motivated to contribute to continuous improvement and customer satisfaction

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details,…