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Front Desk, Entertainment & Gaming

Job in Portage, Kalamazoo County, Michigan, 49002, USA
Listing for: D1 Training
Full Time position
Listed on 2026-07-16
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12 - 14 USD Hourly USD 12.00 14.00 HOUR
Job Description & How to Apply Below

D1 Training Kalamazoo is a small business in Portage, MI. We aim to be engaging, fun, rewarding and our goal is to be the place for the Athlete in the greater Kalamazoo area. Connecting people together through health and fitness by creating a place that's more than just a gym, we're a team.

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Casual work attire
  • On-the-job training
  • Safe work environment
  • Lively atmosphere
Imagine this:
  • You wake up for work excited and invigorated!
  • You’re part of a team that changes lives every single day!
  • Your energy and passion motivates and inspires people of all ages!
  • Your office is an athlete’s playground!
  • Your dress code consists of workout shorts and sweats!

At D1 Kalamazoo, we’re looking for an energetic individual to join the team as a front desk attendant. This is no ordinary front desk… This front desk will be seeing local athletes of all ages and levels, looking to take themselves to the next level! And you’ll be the first person they see, bringing them the energy they need to MAKE IT HAPPEN!

  • Complete Opening/Closing Checklists
  • Answer all customer support questions for current and new members
  • Answer phone calls and take messages for Recruiters and Management
  • Check Clients into workouts and ensure accurate attendance tracking
  • Ensure bathrooms are stocked and clean
  • Keep fridge and shelves fully stocked of food, drink, clothing
  • Process all ancillary purchases in MBO
  • Complete daily social media tasks
Job Summary

We are seeking an enthusiastic Athlete Experience Representative to join our team. The ideal candidate will be responsible for ensuring a positive experience for athletes and guests at our facility. If you have a passion for sports, excellent customer service skills, and enjoy working in a dynamic environment, we want to hear from you.

Responsibilities
  • Provide exceptional customer service to athletes, guests, and visitors
  • Assist with athlete check-ins and registrations
  • Ensure the cleanliness and organization of the facility
  • Address any guest inquiries or concerns promptly and professionally
Requirements
  • Previous experience in customer service or hospitality preferred
  • Ability to handle transactions with accuracy
  • Strong communication and interpersonal skills
  • Experience working with children is a plus
  • CPR/AED certification is beneficial
  • Public speaking skills for addressing groups of athletes and guests
  • Ability to manage multiple tasks efficiently
Job Types

Full-time, Part-time

Expected hours: 10 – 30 per week

Starting pay: 12 - 14hr

Shift
  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
Ability to Relocate
  • Portage, MI 49002:
    Relocate before starting work (Required)
Compensation

$12.00 - $14.00 per hour

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches.

Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

Why Should You Join Us?
  • Flexible Scheduling
  • Competitive Compensation
  • 401(k)
  • Health insurance
  • Generous Paid time off
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