Business Development Manager, Value-Added Services

Description

The Business Development Manager, Value‑Added Services is responsible for driving net new business by expanding customer adoption of the company’s value‑added services. This role focuses on identifying opportunities where services, integrations, and differentiated capabilities create measurable customer value and incremental revenue. The position is customer‑facing and execution‑oriented, working within the strategic direction set by the organization.

• Generate net new business opportunities centered on value‑added services and solutions
• Educate customers on service offerings and their operational, financial, and strategic benefits
• Identify, qualify, and advance service‑based opportunities through the sales pipeline
• Collaborate with operations, engineering, and sales teams to scope and position service solutions
• Develop customer‑specific proposals that clearly articulate value, ROI, and differentiation
• Support pricing, margin, and value justification discussions related to services
• Build and maintain a healthy pipeline aligned with growth and revenue targets
• Track and report performance against scorecard metrics including leads, opportunities, and revenue impact
• Gather customer and market feedback to support continuous improvement of service offerings
• Conduct ongoing market and industry mapping to identify target segments, key customers, emerging applications, and competitive dynamics; proactively develop industry‑specific leads and early design opportunities aligned with company growth and capability strategy
• Conduct regular domestic travel across the United States to engage with customers and support sales initiatives
• Other duties/tasks as assigned

• Bachelor’s degree in Engineering or a related technical field preferred
• Strong technical aptitude with the ability to understand engineering concepts, manufacturing processes, and design‑for‑application considerations; able to translate technical details into customer‑facing value
• Demonstrated ability to develop, execute, and adjust a market and opportunity development plan, including industry mapping, target account identification, and pipeline strategy
• Customer‑service–oriented mindset with a focus on responsiveness, trust‑building, and long‑term partnership development
• Self‑directed and proactive, showing strong personal initiative in identifying opportunities, pursuing leads, and advancing concepts without requiring constant oversight
• Strong organizational and follow‑through skills to manage multiple opportunities concurrently and drive them to defined outcomes
• Data‑ and results‑oriented, with experience tracking market activity, pipeline progress, and performance against defined objectives
• Strong ability to communicate technical concepts to both technical and non‑technical audiences
• Demonstrated ability to work cross‑functionally in a performance‑driven environment