Insurance Sales Agent - Portage, MI

Position Summary

Full‑time | W‑2 | Base Pay + Incentives + Full Benefits. Join a fast‑paced branch where you’ll grow your sales career by helping customers find the right insurance and financial solutions. Build meaningful relationships, uncover new opportunities, and drive business through community engagement and referrals—all while earning rewards for your success. This is an onsite position located in the Portage Branch Office.

• Own the sale and ongoing service of ACG‑branded and brokered insurance products, memberships, and financial products within a high‑traffic ACG branch.
• Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, recommend solutions, quote, bind, and issue policies following underwriting guidelines and regulatory requirements.
• Build and maintain strong rapport with members and clients, respond to inquiries with professionalism and urgency, and support high customer satisfaction, loyalty, and trust in the AAA brand.
• Actively engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, and identify cross‑sell and referral opportunities into Travel and Financial Services.

• Active State Property & Casualty Insurance Sales license.
• Active State Life and Health Insurance Sales license, or obtain within 60 days of hire.
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• High School diploma or equivalent.
• 1+ year(s) of customer‑facing experience in a fast‑paced computer‑automated business environment (e.g., financial/banking).
• Insurance experience is helpful but not required.

• Demonstrated ability to develop, manage, and close sales opportunities including disciplined lead tracking, follow‑up, pipeline management, and accountability for achieving and exceeding performance goals.
• Consultative selling techniques supported by deep product knowledge, strong listening skills, and the ability to assess customer needs quickly.
• Proven ability to generate new opportunities through referrals, outbound activity, networking, and other business‑development efforts.
• Excellent verbal and written communication skills with a customer‑first mindset and confidence in guiding sales conversations.
• Proficiency with technology to support sales execution, including CRM platforms and Microsoft Office applications.

• Work in a temperature‑controlled AAA branch location; this is an onsite position.
• Ability to work varied hours, including possible weekends.
• Some travel to local events may be required.

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

• Base pay (non‑exempt).
• Typical Starting Earnings $55,000 – $70,000 (First‑year, based on performance).
• Ramp‑up support $5,000 processed at 30 and 60 days of employment.
• Supplemental Pay for six months:
  • $200/week during months 0–2
  • $150/week during months 3–4
  • $100/week during months 5–6
• Performance Incentives.
• Elevated commission structure during the first 15 months.
• New Hire On‑Pace Bonus tied to milestones.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).

Financial Protection & Insurance

• Company‑paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short‑term and long‑term disability coverage.
• Critical illness, accident, and pet insurance options.

Retirement & Savings

• 401(k) plan: 3% automatic deferral upon eligibility; employee may contribute 1%‑50% of eligible earnings (pre‑ or post‑tax).
• Company match of 50% on employee contributions up to 6% of pay, with immediate vesting.
• Additional company contribution of 4% of pay each pay day, 100% vested after 3 years of service.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave

• Paid Time Off (PTO):
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