Program Support Specialist

Description



COMPANY OVERVIEW:
Proteus is the premier provider of training, education, and community services within the agriculturally rich Central San Joaquin Valley. Since its inception in 1967, Proteus has been in a continuous state of evolution, adding and expanding services as the changing needs of the workforce emerge. Our "Mission" is to provide education, workplace training, job placement, and other support services to farm-working families and diverse program participants to empower them to achieve self-sufficiency.

COMPANY BENEFITS:
Proteus, Inc. is proud to offer our eligible employees a comprehensive benefits program, which includes:

§ A 37.5-hour workweek

§ 13 paid holidays

§ Self-care and bereavement leave

§ Health Insurance

§ Dental Insurance

§ Vision insurance

§ Employer Funded Health Reimbursement Arrangement (HRA)

§ Employer-paid basic life insurance and AD&D coverage

§ Voluntary insurance options

§ A 403(b) and Roth retirement plan

§ Flexible spending account options

§ An Employee Assistance Program (EAP)

§ A generous $1,500 tuition assistance program

Additionally, Proteus, Inc. is proud to be a Public Service Loan Forgiveness-certified employer.

POSITION SUMMARY: In a support role, provides services in the areas of outreach, recruitment, assessment, counseling, and preparation of Individual Employment Plans (IEP), follow-up services, and implements and manages a particular project.

ESSENTIAL RESPONSIBILITIES include the following:

1. Provides outreach, recruitment, and establishes linkages with community agencies to build awareness of Proteus programs.

2. Completes customers' intake applications for services, determines eligibility, and administers tests accordingly.

3. Enters customers' information, such as eligibility, testing, assessment, and case notes into appropriate data entry systems.

4. Assists in the preparation and completion of the Individual Employment Plans (IEP).

5. Provides participant counseling and post placement follow-ups.

6. Maintains contact with education/training site personnel to ensure accurate and prompt paperwork.

7. Works closely with job development staff and other professionals to ensure customer program success.

8. Coordinates training reimbursement activity with training and employment staff.

9. Completes records, forms and reports required for fiscal and reporting or planning purposes.

10. Maintains communication with office/division staff to ensure staff is fully informed of project/component requirements and opportunities and coordinates project or component with other programs.

POSITION QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE: High school graduate or equivalent; certificate of completion from a college or technical school; or six months of directly related experience and training; or equivalent combination of education and experience.

COMPUTER SKILLS: Moderate computer skills required for data entry, Word, Excel, and other software programs, as required for the position.

LANGUAGE SKILLS: Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, employees, or organizations.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS: Access to transportation, a California driver's license, and the minimum vehicle insurance needed by law.

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