IT Manager

job details

• job location: eagle mountain casino - porterville, ca 93257
• position type: full time
• salary range: $ - $ salary/year
• job shift: any
• job category: information technology
• title: it manager (information technology)
• revised: july 11, 2023
• approved:

the it manager is responsible for overseeing and managing the information technology systems and infrastructure within an organization. They play a crucial role in ensuring the efficient and secure operation of the company's technology resources, aligning it strategies with business objectives, and leading a team of it professionals. The it manager is responsible for planning, implementing, and maintaining technology solutions that support the organization's needs and drive productivity and innovation.

• develop and execute the organization's it strategy in alignment with business goals.
• identify technology trends and advancements relevant to the organization's industry and propose innovative solutions to improve operations and competitive advantage.
• lead and manage a team of it professionals, including hiring, training, and performance management.
• provide guidance, support, and mentorship to team members to foster a productive and collaborative work environment.
• oversee the planning, implementation, and maintenance of the organization's it infrastructure, including networks, servers, storage systems, and telecommunications.
• ensure that systems are secure, reliable, and scalable to meet current and future business needs.
• manage and support critical systems and applications, including installation, configuration, and troubleshooting.
• ensure systems are optimized, updated, and backed up regularly to minimize downtime and ensure data integrity.
• develop and implement robust security measures to protect the organization's data and systems from internal and external threats.
• establish and enforce security policies and procedures, conduct regular audits, and provide security awareness training to staff.
• manage relationships with technology vendors and service providers.
• assist the it director with budgeting and resource allocation.
• assist the it director with developing and managing the it budget, including forecasting expenses, tracking costs, and optimizing resource allocation.
• provide recommendations on technology investments and cost-saving initiatives.
• oversee it projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.
• coordinate with it team members, manage risks, and communicate project progress to relevant parties.
• ensure compliance with regulatory requirements and industry best practices related to it governance, data protection, and privacy.
• establish and enforce policies and procedures to ensure compliance across the organization.
• provide technical support and troubleshooting assistance to end-users, addressing hardware, software, and connectivity issues.
• develop and deliver training programs to enhance users' technical skills and knowledge.
• assist the it director with development and implementation plans for disaster recovery and business continuity to mitigate risks and minimize downtime in the event of a system failure or catastrophic event.
• continuously update knowledge and skills in the field of information technology, staying abreast of emerging technologies, industry trends, and best practices.
• must attend and be certified in all applicable training programs required.
• all other departmental duties assigned.

• two (2) to four (4) years management/supervisory experience.
• bachelor’s degree in i.t. Or equivalent experience.
• minimum four (4) years experience in hardware upgrade, maintenance, and repair of computer equipment, not limited to pc computers.
• must be 21 and over.
• specific duties and responsibilities of an it manager may vary depending on the organization's size, industry, and it infrastructure.
• must be able to retain a valid california driver license.
• must be able to obtain and retain a gaming license through the tule river tribe gaming commission.

• while performing the duties of this job the employee is regularly required to talk, hear, stand, and sit.
• repeatedly required use hand to finger, handle, or feel objects, tools, or controls to reach with hands and arms.
• occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• must be able to operate in mentally and physically stressful situations.
• must be able to lift and carry up to 50 pounds.
• environment is in an office setting with occasional visits to the casino floor.
• noise level is moderate to high on the casino floor.
• must be able to perform all essential duties of the job with or without reasonable accommodation.

reports to: director of it

supervises: it telecommunications administrator, it database administrator, it systems administrator, network administrator, it technician iii

hours: the casino operates 24/7. Schedule, shift, and hours will vary.

salary: $/hr. / weekly pay /…