Community Navigator (Part-Time

Compensation: 19.00-$21.00

The Community Navigator / Case Manager provides individualized case management and family support services to individuals with developmental disabilities and their families, with a primary focus on serving the Native American community. This position assists families in navigating Regional Center and other community-based services, identifying and accessing available resources, advocating for client needs, and promoting independence and self-sufficiency. The Community Navigator builds trusting relationships with families through ongoing case management, home visits, support groups, and collaboration with community partners.

This position requires a compassionate, organized, and self-motivated professional who can work independently while maintaining accurate documentation, managing multiple cases, and advocating for individuals with special needs and their families.

• Provide comprehensive case management services to assigned individuals and families.
• Conduct assessments to identify client strengths, needs, barriers, and service goals.
• Develop, implement, and monitor individualized service plans in collaboration with clients and their families.
• Educate individuals and families regarding Regional Center services, generic resources, benefits, and community programs.
• Assist clients in accessing medical, educational, behavioral, mental health, housing, financial, transportation, and social service resources.
• Advocate for individuals and families to ensure they receive appropriate services and supports.
• Maintain regular contact with clients through home visits, office appointments, phone calls, virtual meetings, and community visits.
• Conduct routine home visits to assess client needs, monitor progress, and provide ongoing support.
• Facilitate or co-facilitate family education and support groups.
• Assist families in understanding Individualized Education Programs (IEPs), Individual Program Plans (IPPs), and other service planning processes when appropriate.
• Build and maintain collaborative relationships with Regional Centers, tribal organizations, schools, healthcare providers, government agencies, and community partners.
• Promote culturally responsive and trauma-informed services, particularly when serving Native American individuals and families.
• Maintain accurate, timely, and confidential case documentation in accordance with agency policies and applicable regulations.
• Complete all required reports, progress notes, referrals, and documentation within established timelines.
• Report suspected child abuse, elder abuse, or dependent adult abuse to the appropriate authorities as mandated by law.
• Respond promptly to client phone calls, emails, and other communications.
• Maintain an organized calendar and effectively manage appointments and caseload responsibilities.
• Participate in staff meetings, supervision, trainings, and professional development opportunities.
• Maintain professional boundaries and uphold ethical standards at all times.
• Perform other duties as assigned.

• Associate's or Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Child Development, Special Education, or a related field preferred. Equivalent experience may be considered.
• Experience providing case management, family support services, community outreach, or social services preferred.
• Experience working with individuals with developmental disabilities, intellectual disabilities, autism spectrum disorder, or other special needs populations strongly preferred.
• Experience working with Native American communities or culturally diverse populations is highly desirable.
• Knowledge of Regional Center services, community resources, public benefits, and social service systems preferred.
• Understanding of person-centered planning and family-centered service delivery.
• Excellent organizational, time management, and problem-solving skills.
• Strong interpersonal, verbal, and written communication skills.
• Ability to work independently while managing multiple priorities and deadlines.
• Ability to establish rapport with individuals from diverse cultural and…