Administrative Coordinator

Overview

The Administrative Coordinator serves as the students’ personal guide through the progression from application through matriculation at the University of New England College of Osteopathic Medicine (UNE COM). Serving the Recruitment unit within the UNE COM Office of Recruitment, Student and Alumni Services (RSAS), the Administrative Coordinator provides concierge-type assistance to prospective UNE COM students as they navigate the enrollment and matriculation process.

Basic job functions include connecting with students individually to provide guidance and triage issues; providing students with the administrative information that they will need to matriculate at UNE COM; and fulfilling the administrative needs and supporting the operations of the Recruitment unit of RSAS.

The expected pay is $20.82 per hour (annualized to $43,306). Total compensation is $60,256 to $76,855, depending on which medical and dental plans are selected.

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits:
  • UNE tuition waiver for employees, spouses, and domestic partners.
  • UNE tuition waiver for dependents of employees with 1 year of full-time service.
    • 50% tuition reduction if less than 1 year of full-time service.

• Plan, coordinate and carry out all daily activities/operations related to assigned administrative functions.
• Provide high touch support to prospective students and act as the student’s initial and reliable point of contact with UNE COM RSAS.
• Proactively contact prospective students in person, by phone, email and video call to build and maintain relationships for recruitment and retention purposes.
• Guide and monitor student progress regarding issues related to the enrollment process, Orientation, and pre-matriculation requirements.
• Communicate and track pertinent pre-matriculation information and required materials to students to ensure compliance well in advance of the academic year start dates.
• Effectively communicate with prospective students regarding their next steps and opportunities regardless of their status—including inquiries, applicants, interviewed candidates, accepted candidates, waitlisted candidates, deposited students and candidates looking to withdraw or defer their application.
• Support in all operations of the interview process at UNE COM to ensure a positive experience—including uploading the interview schedule, communicating with candidates and interviewers and triaging basic technology issues.
• Collaborate with University offices including the Office of Admissions and Marketing, Student Financial Services, Academic Affairs, Clinical Education, Student Accounts, and Registrar, for the recruitment and retention of students.
• Assist in business office procedures including but not limited to processing documents, managing purchase cards and monitoring expenditures.
• Coordinate, initiate, prepare, process, and/or monitor a variety of forms, records, schedules, reports, and other documents related to assigned administrative functions, ensuring timely and accurate completion and review of documents by department/University personnel, students, parents and individuals outside the University system.
• Represent and assist UNE COM RSAS, as needed, at events such as Osteo Blast! (Accepted Students Day), Orientation, UNE COM White Coat Ceremony, Senior Week, Commencement and Hooding Ceremony etc.
• Perform other duties as required.

Associate’s Degree with three to four years of relevant administrative experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.

• Demonstrated planning, administrative, and organizational skills, evidenced by successful coordination of multiple tasks, projects, or events within established deadlines.
• Proven writing, quantitative, and research abilities, demonstrated through preparation of accurate correspondence, data summaries, or reports that support decision-making or program operations.
• Proficiency in word processing,…