Patient Service Representative-Nephrology Job Portland area,Maine USA,Administrative/Clerical

Medical Group Practices

Clerical/Administrative Support
Req #: 88699

For a limited time, Maine Health is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current Maine Health employees are ineligible; former Maine Health employees are ineligible until greater than 6 months separation from employment.

Patient Service Representative (PSR)

Maine Health – Nephrology

Location:

1600 Congress Street, Suite B, Portland, ME 04102

Schedule:

Full-time, consistent schedule

Hours:

Monday–Friday, 8:30 a.m. – 5:00 p.m.
Remote Work:

No – onsite position

Position Summary

The Patient Service Representative (PSR) plays a key role in supporting the daily operations of the Nephrology practice by providing excellent customer service and administrative support. This position is responsible for greeting patients, answering telephones, scheduling appointments, and performing a variety of general office duties to support patient care and clinic workflow.

Essential Duties and Responsibilities

Greet and assist patients in a courteous, professional manner
Answer and appropriately route incoming telephone calls
Schedule patient appointments and manage clinic calendars
Perform general administrative and clerical duties as assigned
Support clinic operations to ensure a positive patient experience

Required Minimum Knowledge, Skills, and Abilities (KSAs)

Education:

High school diploma or GED preferred.

License/

Certifications:

N/A

Experience:

Previous office experience with medical office experience preferred.

Additional Skills/Requirements

Required:

N/A

Additional Skills/Requirements Preferred:
Proficient computer skills.

Additional Information

Maine Health is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.

Any offer of employment will depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-related factors. Thebase rangeis an estimate and does not reflect the full valueofourtotal compensation package.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, Maine Health offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shift differentials or other incentives.

If you have questions about this role, please contact karla.medina

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that Maine Health may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

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