Client Services Associate

Chattanooga, Tennessee, United States;
Portland, Maine, United States;
West Columbia, South Carolina, United States

SPS Global is seeking a Client Services Associate who thrives in a fast-paced office environment and takes pride in delivering operational excellence.

This role supports day-to-day mail services, business service center operations, workplace support, and front-of-house backup — ensuring employees and clients experience a smooth, professional, and well-organized environment every day.

You will be responsible for maintaining high-performing workplace operations across several core areas:

Receive and process inbound mail and packages

Log deliveries into chain-of-custody tracking software

Distribute mail/packages promptly to employees

Manage outgoing mail and shipping transactions

Notify employees of deliveries

Serve as point of contact for mail and package inquiries

Accuracy, timeliness, and accountability are critical in this function.

Monitor and maintain multi-function copy/print devices

Replenish toner and paper daily

Assist with copy/print requests

Submit work orders when equipment requires service

Maintain a neat and organized service center area

Your attention to detail keeps business operations uninterrupted.

Monitor and replenish office supplies (paper, pens, toner, etc.)

Restock pantry items (snacks, beverages, coffee areas)

Maintain client breakrooms and kitchen areas

Service barista stations and meeting spaces

Presentation matters — you ensure spaces remain stocked, clean, and client-ready.

Provide backup reception/concierge coverage as needed

Set up meeting rooms, conference spaces, and events

Assist with building occupant moves

Perform light maintenance and cleaning tasks

You help create a polished and welcoming workplace experience.

Employees receive prompt, courteous, professional service

Mail and shipping are processed accurately and on time

Office equipment remains operational and stocked

Workplace spaces are organized and presentation-ready

During downtime, you proactively identify ways to add value

High attention to detail and reliability

Ability to manage multiple operational tasks simultaneously

Professional communication skills

Self-starter attitude with a proactive approach

This position is central to daily business continuity.

When mail flows correctly, equipment works, spaces are stocked, and service is seamless — productivity stays high and clients remain confident.

If you take pride in being the dependable professional who keeps everything running smoothly, we encourage you to apply.

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time:
  Minimum of 80 hours/calendar year. Part time/temporary:
  Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings:Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto…