Operational Policy & Regulatory Support Consultant

Operational Policy & Benefits Regulatory Support Consultant page is loaded## Operational Policy & Benefits Regulatory Support Consultant locations:
Portland, Maine, USAtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 28, 2026 (14 days left to apply) job requisition :
834587

Job Posting End Date:
February 27

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
* Award-winning culture
* Inclusion and diversity as a priority
* Performance Based Incentive Plans
* Competitive benefits package that includes:
Health, Vision, Dental, Short & Long-Term Disability
* Generous PTO (including paid time to volunteer!)
* Up to 9.5% 401(k) employer contribution
* Mental health support
* Career advancement opportunities
* Student loan repayment options
* Tuition reimbursement
* Flexible work environments### ###
* All the benefits listed above are subject to the terms of their individual Plans*.And that’s just the beginning…  With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.

Help us help others, and join Team Unum today!## General

Summary:

The Operational Policy & Benefits Regulatory Support Consultant collaborates closely with business stakeholders in operational and functional areas across US Operations and is responsible to lead policy development to minimize risk and provide clarity on administration.
The position is also accountable for partnering with operational and functional areas to ensure that policy goals are achieved, aligned, and documented for operational and compliance assurance requirements. This includes close partnering with corporate compliance, corporate privacy, and regulatory affairs, responding to regulatory agencies and other parties, as part of a Market Conduct Examination or other regulatory process and/or complex privacy incidents providing full, complete, timely, and technically accurate responses to the issues raised.
This position provides value by ensuring the business implications of policy change are clearly articulated including financial, risk and customer impacts. All work will enable achievement of regulatory compliance assurance goals, through consistency and alignment across all supported business areas, and with focus on delivery of policy improvements in productivity, risk management documentation and business capabilities.
** Principal Duties and Responsibilities
*** Supports the company vision by working collaboratively with key business stakeholders to ensure alignment, understanding, and clearly written operational policy documentation to deliver upon the company and organizational vision.
* Leads operational policy improvement and risk evaluation assignments/projects (with or without technical applications).
* Evaluates and determines impact of new and existing State and Federal regulations, State Disaster directives and Market Conduct exams, including implementing necessary operational policy changes.
* Strong business acumen with the ability to draw correlations and clearly articulate how a policy change in one aspect of the business has up or downstream impacts to other business areas, including clear guidance on financial and customer impacts.
* Partners with subject matter experts to elicit, capture, analyze, and refine policy to build shared understanding and clarification of the request, while executing on the technical writing elements of implementing the policy change. Collaborates with key stakeholders and business partners to keep a pulse on current and emerging trends relative to business policies.
* Partners with management…