Continuous Improvement Consultant

Position: Continuous Improvement Consultant I
Continuous Improvement Consultant I page is loaded## Continuous Improvement Consultant Ilocations:
Portland, Maine, USA:
Chattanooga, Tennessee, USAtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
March 31, 2026 (30+ days left to apply) job requisition :
834558

Job Posting End Date:
March 30

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
* Award-winning culture
* Inclusion and diversity as a priority
* Performance Based Incentive Plans
* Competitive benefits package that includes:
Health, Vision, Dental, Short & Long-Term Disability
* Generous PTO (including paid time to volunteer!)
* Up to 9.5% 401(k) employer contribution
* Mental health support
* Career advancement opportunities
* Student loan repayment options
* Tuition reimbursement
* Flexible work environments### ###
* All the benefits listed above are subject to the terms of their individual Plans*.And that’s just the beginning…  With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.

Help us help others, and join Team Unum today!## General

Summary:

This is the first step in a two-level career path in the Continuous Improvement Office. This role is the first step in a two-level career path in the Continuous Improvement discipline with UNUM. This role works closely with teammates, business partners, and initiative stakeholders to improve processes, ensure readiness and change adoption, and seek more efficient ways of getting work done.
This position is responsible for proactive assessment of business processes that have opportunity for improvement related to efficiency, quality, cost, and/or customer service. The position will use continuous improvement methodologies to lead, execute, and implement change, and will work closely with business leadership and stakeholders to prioritize and align process improvement opportunities with strategic goals of the Company.
This position requires both strong technical and analytical skills as well as a solid understanding of business areas and functions. The position must be able to balance CI expertise with a maturing ability to communicate clearly with management across all levels of the organization. The position should also be able to identify opportunities and lead small scope projects utilizing continuous improvement methodologies.
** Principal Duties and Responsibilities
*** Lead and/or collaborate on projects utilizing continuous improvement methodologies. These initiatives have an impact on a range of initiatives, including large-scale company-wide initiatives and smaller efforts that require CI documentation, analysis, and diagnosis.
* Partner with other Continuous Improvement resources to conduct process assessments and identify areas of opportunity.
* Create process documentation, including process maps, SOPs, simple analytical analyses, and other process-related content in support of improving existing processes or defining new processes.
* Lead by example as an active change agent by leverage influencing skills that come from prior Continuous Improvement experience.
* Establish strong, effective, and collaborative partnerships with key business, function, and/or project managers and subject matter experts.
* Quantify and develop appropriate cost benefit measures for new or redesigned value-added processes as well as collect and analyze reported results from business areas on a regular basis.
* Consolidate and develop effective presentations to communicate information to all levels of the organization.
* Partnership with CI resources across UNUM to share CI best…