Product Manager-Telematics

The Product Manager for Telematics is responsible and accountable for evaluating, selecting and managing telematics companies for the purpose of offering third party telematics products to our customers. (Final approval of providers will be obtained from SVP & GM, Global Fleet Direct, US - Sales Management.) The individual is accountable for developing and implementing strategies which will increase revenue and overall profitability.

These strategies include pricing optimization, product bundling, process improvements focused on the end to end customer sales and onboarding through servicing experience.

1. Lead cross-functional product and program teams to assess and meet the needs of prospective and existing customers. Determine customer needs, business goals, requirements, and product functionality available through third party vendors. Provide leadership of internal and external third party stakeholders to ensure rapid and continuous development and delivery of Best in Class products and services:

• Identify and research new product and enhancement opportunities with third party vendors

• Oversee project initiation, initial survey and feasibility study for new product or product enhancements; bundling of services with fuel card and other Fleet products and services.

• Perform financial analyses including forecasting product line revenue and profitability.

• Oversee the product development pipeline where applicable: lead marketing, operations/business process, and technical services and shepherd initiatives through the process.

• Provide leadership and oversight in the management of product life cycles.

• Lead the development of go-to-market/launch plans for new product releases; pricing, offerings, etc.

• Execute product strategy providing input to the SDLC process where needed and working with key management and operational stakeholders.

• Provide go-to-market assumptions, competitive intelligence, and market positioning to internal Marketing partners with which to develop and effectively communicate both long- and short term marketing strategies, tactics and objectives to all stakeholders. Such assumptions include target audience, needs assessments, and competitive differentiation.

• Develop an end-user focused message and positioning including unique customer value proposition, features/function/benefits, ROI and competitive positioning.

• Lead cross-functional teams (e.g., Vendor (s), PMO, Sales, Marketing, Operations, IT, Legal, and Finance) to ensure product plans, implementation schedules are met, identify end-user and product dependencies, ensure that customer tests are designed to evaluate customer specific requirements, and that external and internal measures of success are identified and easily monitored. Report on a monthly basis the success of their product against plan.

Provide the sales team and channel partners with the information and tools they need to identify, attract, solicit and close new business.

2. Develop and maintain strategic, 3rd party relationships as a third party provider of telematics products

• This individual is the client’s primary point of contact for overall telematics business relationship and adherence to contract and SLAs

• Performs periodic evaluations of current and potential new third party providers

• Negotiate new contracts, with focus on meeting or exceeding client needs while maintaining margin objectives and increasing the business

• Establish a strategic partner plan for each third party vendor

• Align closely with Sales, the marketing team and internal Client Relations Managers to monitor performance, identify issues and opportunities to maximize revenue potential and achieve optimal results

• Ensure partner contracts are adhered to by both us and the existing telematics partners; coordinate contract negotiations and signing for new telematics partnerships

• Support Merger and Acquisition initiatives surrounding telematics, and work collaboratively with the M&A team, as necessary, to assist in research and decision making

• Manage new and existing Telematics partner relationships by being the primary point of contact for overall business relationship and…