Coordinator - Operations

Title: Operations Coordinator

Reports To: Franchise Owners, Regional Executive Director of Operations

Location: Portland, ME

This role involves supporting operations at multiple client sites, including Portland, South Portland, Brunswick, and Scarborough, and requires flexibility, regular travel, and the ability to manage responsibilities in multiple locations.

Signal of Southern, ME, is seeking to add hardworking, committed, passionate, cooperative, problem‑solving, and eager‑to‑learn leaders to our team. If the qualities above describe you, we would love to interview you for the opportunity that awaits.

We are looking for leaders who are open to collaborating and executing alongside a well‑resourced owner within a franchise brand. We seek hands‑on, approachable, and accountable individuals who can foster a strong culture for both the team and our customers while developing and implementing a scalable plan. Ideal candidates are self‑motivated, results‑driven integrators who can help plan, develop, implement, and lead a rapidly growing organization with optimal efficiency and compliance.

Our Operations Coordinator position is an opportunity for those looking to make a difference and take on a challenge by joining a team that strives daily to improve the quality of security services provided by our officers. This role requires hard work and dedication to the Signal brand and the communities we serve.

• Ensure that all shifts are filled at least one month in advance, reviewing and approving time off requests from Branch Supervisors and below. Must also have the ability to cover posts as needed in addition to general coordinator duties.
• Flexible availability is required, including weekends, overnights, and some long workdays (occasionally 12‑hour shifts and generally 10‑hour days, including occasional split shifts with time off between required tasks).
• Bachelor’s degree preferred
• 2+ years of Management or leadership experience
• Demonstrates a commitment to service, organizational values, and professionalism through appropriate conduct and demeanor.
• Must have a valid driver’s license and a good driving record
• Must have reliable transportation
• Must be able to read, speak, and write in English
• Pass a background check
• Pass a drug screening
• High school diploma or GED
• Employment is contingent upon the results of background check and drug screen
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Adapt to established procedures and to help identify and solve problems
• Ability to get along with other employees, follow directions, work under stress, add value and continuously improve
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
• Must be able to move equipment weighing up to 20 pounds

• Flexible Schedule
• Paid Time Off
• Career advancement opportunities
• Veteran and First Responder Friendly

The Coordinator is responsible for planning, coordinating, directing and managing the daily site activities of the assigned work by all Dedicated Officers. The Coordinator will assist the Director in managing efficiency ensuring that all on‑site services run smoothly and effectively. Flexible availability is a must to align with the needs of the business requiring some overnights, weekends and holidays as needed.

Exhibits good Customer Service while working with Clients and making presence known among our current business portfolio. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and subject to change.

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals and purpose. Can you communicate near‑term goals as well as identify and hire new team members that align with Signal’s vision and purpose?
• Strategic Planning: Effective engagement, planning and execution of daily Dedicated responsibilities while meeting established deadlines. Can you effectively maintain all…