Manager, Unum Labs

Job Posting End Date:
October 06

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Award-winning culture

Inclusion and diversity as a priority

Performance Based Incentive Plans Competitive benefits package that includes:
Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!)Up to 9.5% 401(k) employer contribution

Mental health support

Career advancement opportunities

Student loan repayment options

Tuition reimbursement

Flexible work environments
* All the benefits listed above are subject to the terms of their individual Plans .And that’s just the beginning…With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.

Help us help others, and join Team Unum today!

General

Summary:

Corporate Strategy is seeking a Manager, Unum Labs. Manager, Unum Labs plays a key role in advancing enterprise innovation by helping turn promising ideas into measurable business outcomes. In this position, you will support the design, launch, and execution of pilots and proof-of-concepts that explore new products, technologies, partnerships, and business improvements. Working collaboratively with teams across the organization and external partners, you will drive pilot execution, track performance, generate insights, and translate learnings into actionable recommendations that inform investment, scaling, pivot, or sunset decisions.

This role is ideal for a strategic, analytical, and execution-focused professional who thrives in a collaborative environment and is passionate about creating better experiences for customers, employees, and the business.

Job Description Principal Duties and Responsibilities Coordinate with internal teams (e.g., Operations, Sales, Compliance, Legal, Underwriting, Billing, Procurement) and external partners to onboard partners and advance pilot work Analyze pilot performance data and synthesize insights to help inform pilot roadmap direction

Develop recommendations for scale, pivot, or sunset decisions, and contribute to the development of scaling plans

Support the innovation portfolio, prioritizing initiatives based on strategic alignment, feasibility, and potential impact

In partnership with the Director, provide guidance, mentorship, and performance oversight to assigned pilots and POCsSupport pilot planning and execution, including tracking engagement metrics, adoption rates, and operational readiness

Partner with technology teams to integrate emerging technologies (e.g., AI, automation, digital platforms) into pilot solutions

Support workshops, ideation sessions, and co‑creation activities to generate actionable concepts

Deliver validated concepts and learnings to the internal business or market as defined by the pilot scope

Job Specifications Bachelor’s Degree required7+ years of experience in innovation, product, strategy, venture incubation, or related domains, or equivalent experience

Experience working cross‑functionally with business, technology, and operational teams

Strong analytical and insight‑synthesis capabilities

Solid understanding of experimentation, pilot execution, and innovation delivery models

Ability to manage…