Head of Critical Account Programs & Cross-Functional Escalations
Listed on 2026-10-06
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Business
Customer Success Management, Client Relationship Management, Business Analyst
Cornerstone OnDemand is building a focused Critical Account Programs capability. The Senior Manager will own high-impact, cross-functional customer situations, coordinate with Sales, Services, Product, Partners, Support, and Customer Success, and lead executive-level communications.
This is a builder role focused on defining operating models, governance, and scalable processes to manage strategic accounts and drive systemic improvements within the company.
The Head of Critical Account Programs & Cross-Functional Escalations position in the Sales, IT & Technology field is open for applications.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Head of Critical Account Programs & Cross-Functional Escalations role in the description above.
We appreciate your interest in this position.
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